Client Relationship Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

We are seeking a skilled professional to join our team as a Client Relationship Specialist in Taiwan. The role involves providing relationship support to senior staff for key clients and growing revenues across the allocated portfolio.

The main responsibility of this role is to successfully manage and serve existing business relationships and originate new revenue streams.

Key responsibilities include:

  1. Maintaining 'Trusted Advisor' relationships at key decision maker level for assigned clients.
  2. Repositioning the firm to higher value added solicitation, enhancing the perception of the Bank amongst its existing and prospective clients.
  3. Co-ordinating origination and execution of activities across the spectrum of HSBC products/services.
  4. Establishing and maintaining networks for co-operation with other HSBC businesses, to support the creation of solutions to customer needs that span geographical/product boundaries and regulatory environments.
  5. Combining client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk.
  6. Identifying event driven opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate.
  7. Growing HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements.
  8. Assisting in the management, development and assessment of staff in conjunction with senior management.
  9. Ensuring compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.
  10. Maintaining HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  11. Managing junior coverage staff to support and deliver client performance against plan.


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