Customer Engagement Expert

Job Description:At Third Bridge Group Limited, we're looking for a skilled Client Engagement Expert to join our team. As an Associate, you'll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. You'll be responsible for finding out whether they're the right fit for our...

We are seeking an experienced Customer Engagement and Retention Strategist to lead our customer journey mapping efforts and develop lifecycle CRM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include...

Our team at HSBC is dedicated to delivering exceptional customer service and ensuring that our clients feel valued and supported. As a key member of our team, the successful candidate will be responsible for handling and resolving customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate customer complaints and identify root...

About UsWealth and Personal Banking is part of the larger HSBC organisation, a global bank that has been serving its customers for decades. Our mission is to help our clients achieve their financial goals by providing them with innovative banking solutions and expert advice. With a presence in multiple countries and regions, we have a unique understanding of...

Key ResponsibilitiesThe Part-time Educator will be responsible for:Creating a positive and inclusive guest experience by interacting with guests in a welcoming and helpful manner.Providing excellent customer service by listening to guests' needs and providing customized solutions.Working collaboratively with the store leadership team to achieve business...

Company OverviewMass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering exceptional customer experiences. Our vision is to become the most reliable and efficient transportation system in the region.Job DescriptionWe are seeking a highly motivated Transportation Services Coordinator to join our team. As a key...

We are looking for an Utilities IT Expert to join our team at nextRoles. This is a mid-senior level position that requires strong technical skills and experience in managing teams. The Utilities IT Expert will be responsible for providing support for Oracle Cloud project implementation and consultancy services.Responsibilities:Analyzing user...

Sinch: Where Innovation Meets Excellence\We are a global leader in cloud communication, committed to providing innovative solutions that power seamless customer experiences. Our technology enables businesses to engage with customers around the globe efficiently and effectively.\As a key player in the industry, we are expanding our Customer Success Function...

Key ResponsibilitiesPlan, develop, and execute credit card and personal loan acquisition programs to achieve assigned business targets.Support the marketing team in achieving credit card and personal loan targets through customer promotional plans and sales incentive plans.Evaluate the results and performance of frontline/channel sales staff and prepare...

At International Executive Service Corps, we are seeking a seasoned professional to lead our customer service team. As a Senior Customer Services Manager, you will be responsible for driving team performance and ensuring the delivery of exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance team...

We are seeking an Industry Intelligence Coordinator to join our Content Creation business in Hong Kong and Japan. As a key member of our team, you will be responsible for identifying and engaging with industry professionals to participate in our research projects.Job RequirementsTo succeed in this role, you should have a strong understanding of financial...

About Our TeamOur team at LinkedIn is dedicated to helping our customers achieve their business goals through effective customer success strategies.We're looking for a Senior Customer Success Manager who can partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.The ideal candidate...

Company OverviewKingboard Holdings Limited is a leading company in the industry, dedicated to delivering high-quality products and services to our customers. As a Customer Service Officer, you will play a critical role in implementing international marketing strategies, policies, objectives, and initiatives, while working closely with overseas customers and...

We are seeking a highly skilled and enthusiastic Customer Service Expert to join our team as a Part Time Educator at Lululemon Athletica. As a key member of our retail team, you will be responsible for providing outstanding customer service, promoting our products, and creating a seamless shopping experience for our guests.In this role, you will have the...

Job Overview:We are seeking a highly skilled and experienced cybersecurity expert to join our leadership team. The successful candidate will drive innovative programs and strategies focused on technical engagements, providing expert guidance to advance our business across Greater China.Accelerate and deliver best-in-class cybersecurity solutions, ensuring...

RequirementsTo succeed in this role, you'll need:2-4 years of experience in Hong Kong, preferably in banking, financials, or fintech sectors.Hands-on experience executing on marketing automation platforms, such as Salesforce or Adobe.Knowledge of basic SQL and HTML will be a definite advantage.A self-starter with attention to detail, comfortable with...

POLA ORBIS Travel Retail Limited, a leading retailer of luxury goods and jewelry, is seeking a highly skilled Retail Customer Support Expert to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, managing shipment schedules, and addressing inquiries related to shipments and product...

HKT is an equal-opportunity employer and welcomes applications from all qualified candidates. As a Digital Engagement Specialist, you will play a crucial role in ensuring that our customers have a positive experience with our products and services.Your primary responsibilities will include handling customer inquiries via phone calls and digital channels,...

About the RoleWe are looking for a highly motivated individual to join our team as an Engagement and Relations Specialist. This role will focus on delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal teams to...

Dynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...