Client Digital Engagement Expert

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About Us

Wealth and Personal Banking is part of the larger HSBC organisation, a global bank that has been serving its customers for decades. Our mission is to help our clients achieve their financial goals by providing them with innovative banking solutions and expert advice. With a presence in multiple countries and regions, we have a unique understanding of the diverse needs of our customers.

The role of the Digital Ambassador is critical in helping us achieve this mission. As a key member of our team, you will be responsible for promoting our digital banking services and products to our customers, and encouraging them to adopt our online platforms. You will also play an important role in ensuring that our customers receive the highest level of service and support.

Key Responsibilities
  1. To promote digital banking services and products to our customers and encourage them to migrate to digital platforms.
  2. To adopt branch customers to Internet Banking and Mobile App, and encourage their continued use of digital.
  3. To actively identify potential customers' banking needs and recommend alternative solutions to customers.


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