Trading Market Engagement Specialist
3 days ago
We are seeking a highly skilled Trading Market Engagement Specialist to join our team and drive customer engagement efforts in the Forex, Crypto, and Stock trading markets. This role will involve developing and executing strategies to enhance customer loyalty and engagement, with a focus on maximizing customer lifetime value.
Key Responsibilities:
- Customer Engagement Strategy: Develop and implement customer engagement strategies to maximize customer lifetime value for our Forex/Crypto/Stock trading platforms.
- Cross-functional Collaboration: Work closely with the marketing, sales, and other related teams to optimize user experience, product offerings, and customer satisfaction.
- Campaign Execution: Oversee targeted customer engagement campaigns (e.g., email, push notifications, SMS) to re-engage users and improve customer satisfaction.
- Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in customer engagement, retention, or CRM in Forex, Crypto, or Stock trading sectors.
- Strong understanding of the Forex, Crypto, and Stock markets, with a focus on customer behavior and trading patterns.
- Excellent communication and interpersonal skills, with the ability to work in a multicultural environment.
About Vantage:
Vantage is a leader in the financial services industry, providing innovative solutions for Forex, Crypto, and Stock trading. We are committed to delivering exceptional customer experiences and building long-term relationships.
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