Client Experience Manager
5 days ago
Job Overview:
As a Client Experience Manager, you will play a critical role in building and maintaining strong relationships with our clients. The ideal candidate will have exceptional communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities:
- Main point of contact with clients, providing consultative approach to supplier sourcing
- Sourcing, selection, and presentation of venues and/or suppliers
- Identify and mitigate legal or financial risks with engaging third-party suppliers
- Effective brief-taking from clients, determining key program requirements/success factors
- Efficient management of timelines/deadlines for multiple programs
- Negotiation and ongoing contact with key suppliers as needed
- Anticipate and manage change, including dealing with crises
- Ensure timely payment of all supplier/vendor bills, client invoicing, deposits, and payment status with Accounts Payable
Requirements:
- Diploma or degree in event management or equivalent
- Minimum 5 years' experience in planning meetings, incentives, conventions, conferences, and/or special events
- Minimum 5 years' experience managing outside vendors, sourcing, and negotiating contract services
- Minimum 2 years' experience in client management
-
Client Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PROJCT Full timeWe are seeking a Client Experience Manager to join our team at PROJCT. This role will involve managing our Voice of Customers community, a vibrant hub for Changemakers and Industry Pioneers. You'll play a pivotal role in cultivating and managing this community, sparking engaging conversations and fostering a welcoming environment where every voice is valued...
-
Sales and Client Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gruppe Louis Vuitton Full timeWe are seeking a Sales and Client Experience Manager to join our team at Gruppe Louis Vuitton. In this role, you will be responsible for providing exceptional client experiences in the watches and jewelry category.Job DescriptionThe Sales and Client Experience Manager will serve as an ambassador for our luxury brand, with a focus on the watch and jewelry...
-
Client Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Experience Associate to join our team. As a key member of our Front Office, you will be responsible for delivering exceptional client experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesManage client feedback and complaints in a proactive and...
-
Director of Client Experience
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Barings LLC Full timeAbout the RoleThe Director of Client Experience will lead the successful resolution of day-to-day investment, administrative, and operational client queries. You will act as the key daily contact point for designated institutional clients in Hong Kong, China, and Southeast Asia.Principal ResponsibilitiesWork closely with distribution team partners to deliver...
-
Luxury Client Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Audemars Piguet Full timeAudemars Piguet is built on the invaluable contributions of all our talents.We are excited about the endless possibilities that our future holds.Together, we strive for excellence in all areas of our business.Job DescriptionThis position will be responsible for overseeing and driving the successful implementation of our client experience strategy.The role...
-
Associate, Client Experience
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full timeReporting to Director, Client Experience in PvB GCNA, this role is responsible to enable Front Office to deliver first-class experience for our PvB clients and prospect, across all aspects of the relationship in a proactive, coordinated, and innovative approach. This role is responsible to manage client feedback and complaints, while partnering with key...
-
Director of Client Experience
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full timeAbout the RoleThe Senior Account Strategy Manager has a key role in maintaining the client's stability and influences their potential growth.This position is responsible for developing and implementing comprehensive marketing/advertising/PR strategies to drive business results.Key Responsibilities:Develop strong relationships with clients to understand their...
-
Client Experience Executive
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vista Global Full timeVista Global is a dynamic and challenging work environment, offering opportunities for growth and development to our talented team members. As a leading private aviation business, we operate the world's largest wholly owned large cabin private jet fleet, delivering exceptional service and unparalleled reliability to our clients.We are seeking a skilled...
-
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeRole OverviewThe Client Experience Specialist for Crypto Firms at OSL is responsible for delivering a superior client onboarding experience. This involves conducting thorough customer due diligence and maintaining accurate documentation to ensure compliance with AML and CTF regulations. Furthermore, the specialist will work closely with Business to guide new...
-
Client Service Specialist, Consumer Banking
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeJob DescriptionWe are seeking a highly skilled Client Service Specialist to join our team in Hong Kong. As a key member of our Branch team, you will be responsible for providing exceptional client experiences by managing the resources of the Branch and promoting the products and services of Citi.Key Responsibilities:Coordinate the application of the...
-
Client Service Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Barings LLC Full timeJob OverviewWe are seeking a seasoned Client Service Manager to join our team in Hong Kong. In this role, you will be responsible for providing exceptional service to designated institutional clients, ensuring timely and accurate responses to their queries.Key ResponsibilitiesCollaborate with the distribution team to deliver excellent end-to-end service to...
-
Customer Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full timeJob DescriptionWe are seeking a skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients and stakeholders.Your primary responsibility will be to handle client enquiries and requests in a timely and professional manner. This will...
-
Client Management Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ultimate Performance Full timeAbout the Role: As a Sales and Operations Manager at Ultimate Performance, you will play a critical role in our unique gym operations and client management strategies. This role requires working closely with our leadership team to create a seamless experience for clients and staff.Key Responsibilities: Conducting sales consultations and building strong...
-
Client Portfolio Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeCultivating Long-Term Client RelationshipsAs a Relationship Manager at HSBC, you will cultivate long-term client relationships by providing exceptional relationship support to senior staff for key clients, growing revenues across the allocated portfolio, and successfully managing and serving existing business relationships.To excel in this role, you will...
-
Client Account Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SPS UK&I Limited Full timeSPS UK&I Limited Hong Kong, Hong Kong SAR 6 days ago Be among the first 25 applicants ARE YOU READY TO UNLOCK THE POWER OF POSSIBILITY WITH US? To contribute to our growth strategy, we are looking for a Client Account Manager in Hong Kong. Responsibilities: Client Management: Managing existing clients and responsible to achieve or exceed agreed service...
-
Assistant Manager, Client Management
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeTitle: Assistant Manager, Client Management (Field Marketing) - FMCG Location: Southmark, HK, HK Global Business Unit: CG Job Function: Field Marketing Requisition Number: 172367 Job Summary We have an exciting opportunity for a talent who is dedicated with experience on Client management for Field marketing operations to join our team in Hong Kong as...
-
Client Engagement Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China EmbedWay Full timeEmbedWay Technologies (Hong Kong) Limited is committed to delivering exceptional value to our clients through innovative solutions and outstanding service. As a Client Engagement Manager, you will play a critical role in driving business growth and improving client satisfaction across Hong Kong, Macau, and Southeast Asia.Key Responsibilities:Develop and...
-
Client Relationship Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Meta Full timeAs a Client Relationship Manager at META, you will play a critical role in building and maintaining strong relationships with our clients in Greater China. You will be responsible for analyzing client situations, devising integrated marketing and advertising strategies, and developing comprehensive solutions that deliver on their business objectives.Key...
-
Client Service Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Hong Kong Full timeOgilvy Hong Kong is seeking a highly skilled Senior Account Executive to join our team. As a Senior Account Executive, you will play a key role in driving business growth through effective client management and strategic marketing initiatives.About the PositionDevelop and execute marketing strategies that meet the needs of our clients, ensuring alignment...
-
Client Management Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeFMCG Field Marketing OperationsWe are seeking a seasoned Assistant Manager to lead our FMCG Field Marketing Operations team in Hong Kong. As a key member of the team, you will be responsible for driving business growth, managing client relationships, and collaborating with cross-functional teams.Key Responsibilities:Drive business growth via cost-effective...