Director of Client Experience
4 days ago
The Director of Client Experience will lead the successful resolution of day-to-day investment, administrative, and operational client queries. You will act as the key daily contact point for designated institutional clients in Hong Kong, China, and Southeast Asia.
Principal Responsibilities- Work closely with distribution team partners to deliver excellent end-to-end service for assigned clients.
- Ensure all responses to client queries and requests for information are clear, accurate, comprehensive, and timely.
- Deliver client communications on regular and key events, working with internal business partners to agree messaging and timing.
- 8-10 years of experience in a previous Client Service role within Asset Management.
- Experience of providing excellent client service to clients in Hong Kong, China, and/or Southeast Asia.
- Demonstrated initiative in problem-solving and successful project management.
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Client Relationship Director
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full timeJob OverviewThe Client Relationship Director role at Standard Chartered Life and Careers is focused on delivering exceptional client experiences and driving business growth. As a seasoned professional, you will lead the development and implementation of client strategies, building strong relationships with key stakeholders.About the RoleAccountable for...
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Senior Client Director
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China William E. Connor & Associates Ltd. Full timeWe are seeking a highly experienced Senior Client Director with a deep understanding of hard home goods and furniture products to lead client relationships and business development initiatives. In this role, you will oversee the development and execution of business plans to support growth, manage client accounts, and ensure the delivery of high-quality...
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Client Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BCD Meetings & Events Full timeJob Overview:As a Client Experience Manager, you will play a critical role in building and maintaining strong relationships with our clients. The ideal candidate will have exceptional communication skills, attention to detail, and the ability to work well under pressure.Key Responsibilities:Main point of contact with clients, providing consultative approach...
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Experience Director
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Relish ... Full timeWe are seeking an experienced Event Manager to join our team at Relish, a leading catering group in Hong Kong. The successful candidate will be responsible for planning and executing events that exceed client expectations.The ideal candidate will have at least 2 years of experience in event management and be fluent in English, with Cantonese being a...
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Hong Kong, Central and Western District, Hong Kong SAR China Barings LLC Full timeDirector, Client Service Manager, GCSEA Institutional Clients Apply locations Hong Kong Time type Full time Posted on Posted Yesterday Job requisition id JR_005902 At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication...
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Director of Client Engagement
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China B+H Architects Full timeAt B+H Architects, we deliver award-winning solutions through architecture, interior design, landscape, planning, strategy, and consulting services. Our Hong Kong studio has played a central role in anchoring and growing the firm's presence in Asia, focusing on high-quality projects in Institutional and Health architecture, landscape architectural design,...
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Strategic Client Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China IPS Group Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Account Servicing to lead our team of professionals in delivering exceptional client service. As a key representative for IPS Group, you will be responsible for overseeing the account servicing team and implementing initiatives to enhance the client experience.About UsOur client is an...
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Head of Client Management
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China IPS Group Full timeHead of Client Management (Ultra-High-Net-Worth) Our client is an International Broker with a global presence, specializing in serving UHNW individuals through partnerships with financial institutions and advisory firms. Job Responsibilities Oversee and manage the Account Servicing team to ensure a high standard of service delivery Develop and implement...
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Client Support Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeAbout the PositionWe are seeking a highly skilled and experienced Client Support Officer to join our team. In this role, you will be responsible for providing comprehensive support to our clients and members of the public on the usage of our computer systems and applications.Key ResponsibilitiesDeliver expert technical support to clients and members of the...
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Strategic Anti-Fraud Director
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob DescriptionThe Strategic Anti-Fraud Director will lead the bank's anti-fraud efforts by conducting risk assessments, developing policies and procedures, and collaborating with stakeholders to implement effective fraud prevention strategies.
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Client Relationship Manager
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full timeOgilvy, a leading global advertising agency network, is seeking an experienced Associate Account Director to join our team.This role is responsible for maintaining client relationships, developing and executing marketing strategies, and overseeing project executions.The ideal candidate will have a deep understanding of the marketing landscape, excellent...
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Director Contracts Management
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Paul Mak & Associates Ltd Full timeDirector Contracts Management (Quantity Surveying) Our client, a statutory body with massive development in infrastructure and buildings, invites applications for the position of Director Commercial Management. The role is primarily in quantity surveying, including pre and post contract QS, procurement and tendering; and to supervise their QS consultant....
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Luxury Lighting Sales Director Shanghai
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China kreon tools of light Full timeAre you a seasoned sales professional seeking a dynamic challenge in the architectural lighting industry? Kreon, a privately owned Belgian manufacturer of high-end luminaires and ceiling solutions, is looking for an experienced Luxury Lighting Sales Director to join its Shanghai team.The ideal candidate will have a proven track record in specification sales,...
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Director of Corporate Responsibility
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Institute of Certified Public Accountants (HKICPA) Full timeSustainability Expertise SoughtThe HKICPA invites applications from experienced professionals with a deep understanding of sustainability principles and practices. As the Director/Deputy Director, Sustainability, you will work closely with stakeholders to develop and execute comprehensive sustainability strategies that promote environmentally conscious...
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...
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Creative Director
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China MCG Talent Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from MCG Talent Client Executive at MCG Talent | Hiring Talent in Marketing, Digital and Creative across APAC MCG Talent have partnered with a well-known F&B Brand to help them identify a brand-led Creative Director to join their team based in Hong Kong. As the...
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Director, Client Approval
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full timeEfficient and effective process design: Continue to design standardised processes at country and within COE/ GBA while optimising for cost and resourcing. Business Improve client experience and reinvent the future: Collaborate with business teams/ control partners supported with robust technology solutions to achieve overall AO TAT of 90% Established MCA No...
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Marketing and Design Director
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China MCG Talent Full timeWe are looking for a highly skilled Marketing and Design Director to lead our client's brand development efforts in Asia.As the Creative Director, you will oversee end-to-end development of branding campaigns and develop strategies to elevate the brand presence across specific regions.Responsibilities: Lead and inspire the creative team to deliver innovative...
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Senior Client Relationship Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full timeOgilvy celebrates its people and empowers them to succeed. As an Associate Account Director, you will be part of a team that is passionate about creating impact and driving business results.Your Key Responsibilities:Develop and execute effective client engagement strategies to drive growth and satisfaction.Lead and manage account teams to deliver...
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Director's Delegate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Education University of Hong Kong Full timeAbout the JobWe are seeking a highly skilled individual to join our team as an Executive Officer II. The successful candidate will be responsible for providing administrative and secretarial support to the work portfolio under the Director.The appointee will manage confidential documents, draft correspondence, and organize events.They will work closely with...