Director of Client Experience

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

About the Role

  • The Senior Account Strategy Manager has a key role in maintaining the client's stability and influences their potential growth.
  • This position is responsible for developing and implementing comprehensive marketing/advertising/PR strategies to drive business results.
Key Responsibilities:
  • Develop strong relationships with clients to understand their business goals and objectives.
  • Collaborate with internal teams to create integrated marketing campaigns that meet client needs.
  • Analyze data to inform strategy and optimize campaign performance.
  • Manage project timelines and budgets to ensure successful delivery of projects.
  • Provide creative guidance and support to account teams to ensure high-quality work.


  • Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    About Ogilvy Hong KongOgilvy Hong Kong is an award-winning advertising, marketing and public relations agency that creates campaigns that spark game-changing ideas across culture and business.We build on our rich legacy through Borderless Creativity – innovating at the intersections of our advertising, public relations, relationship design, consulting, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China William E. Connor & Associates Ltd. Full time

    We are seeking a highly experienced Senior Client Director with a deep understanding of hard home goods and furniture products to lead client relationships and business development initiatives. In this role, you will oversee the development and execution of business plans to support growth, manage client accounts, and ensure the delivery of high-quality...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    Reporting to Director, Client Experience in PvB GCNA, this role is responsible to enable Front Office to deliver first-class experience for our PvB clients and prospect, across all aspects of the relationship in a proactive, coordinated, and innovative approach. This role is responsible to manage client feedback and complaints, while partnering with key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    About the PositionWe are seeking an experienced Senior Account Director to join our team at Ogilvy. As a key member of our organization, you will be responsible for leading client relationships and developing and implementing innovative communication strategies.Responsibilities include:Managing client relationships and servicing clients with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    About the RoleWe are seeking a highly skilled and experienced Client Experience Associate to join our team. As a key member of our Front Office, you will be responsible for delivering exceptional client experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesManage client feedback and complaints in a proactive and...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time

    AIA Hong Kong and Macau is seeking a highly experienced Corporate Client Service Director to lead our team in delivering exceptional client experiences. This is an exciting opportunity to leverage your expertise in business strategy, operations, and transformation to drive business growth and improvement.The ideal candidate will have a strong track record of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vista Global Full time

    Vista Global is a dynamic and challenging work environment, offering opportunities for growth and development to our talented team members. As a leading private aviation business, we operate the world's largest wholly owned large cabin private jet fleet, delivering exceptional service and unparalleled reliability to our clients.We are seeking a skilled...


  • Hong Kong, Central and Western District, Hong Kong SAR China Green Lake Executive Search Co. Limited Full time

    Company Overview:We are Green Lake Executive Search Co. Limited, a leading provider of recruitment services in the financial industry.Job Description:We seek an experienced Deputy Head to join our team as Director of Client Onboarding and Compliance. The successful candidate will lead end-to-end client onboarding processes, ensuring strict compliance with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full time

    Job SummaryWe are looking for a highly skilled and experienced professional to join our team as an EXECUTIVE DIRECTOR OF CLIENT RELATIONS. In this critical role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded at all times.Your primary focus will be on delivering...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Precious Metals Operations DirectorThe Precious Metals Operations Director is responsible for overseeing the daily operations of bullion handling, storage, and transportation. This role ensures compliance with all regulatory requirements and maintains relationships with clients and vendors.This position requires a strong understanding of precious metals...

  • Art Director

    18 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China AIR Concepts Full time

    We're looking for a highly skilled Senior Digital Art Director to join our team at AIR Concepts. As a leader in creative tech, we develop innovative digital solutions for global brands. In this role, you'll lead ideation and art direction for integrated interactive experiences, collaborating with cross-functional teams to deliver creative projects.The ideal...


  • Hong Kong, Central and Western District, Hong Kong SAR China PROJCT Full time

    We are seeking a Client Experience Manager to join our team at PROJCT. This role will involve managing our Voice of Customers community, a vibrant hub for Changemakers and Industry Pioneers. You'll play a pivotal role in cultivating and managing this community, sparking engaging conversations and fostering a welcoming environment where every voice is valued...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Summary:At Bank Of China (Hong Kong) Limited, we are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team. This is an exciting opportunity for a professional with a strong background in business development and client relationship management to take on a key role in driving business growth.About the Role:We are...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mashreq Full time

    Mashreq is seeking an experienced professional to join its team as Director of Client Relationship Management in Corporate Banking. In this role, you will be responsible for developing and executing strategies to build and maintain strong relationships with clients.You will work closely with internal teams to identify new business opportunities and deliver...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gruppe Louis Vuitton Full time

    We are seeking a Sales and Client Experience Manager to join our team at Gruppe Louis Vuitton. In this role, you will be responsible for providing exceptional client experiences in the watches and jewelry category.Job DescriptionThe Sales and Client Experience Manager will serve as an ambassador for our luxury brand, with a focus on the watch and jewelry...


  • Hong Kong, Central and Western District, Hong Kong SAR China Octus Full time

    As a Customer Success Specialist at Octus, you'll play a critical role in driving client success and adoption of our product suite. We're looking for a motivated and results-driven individual who can develop strong relationships with clients and provide exceptional service.The ideal candidate will have a strong understanding of customer support and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Audemars Piguet Full time

    Audemars Piguet is built on the invaluable contributions of all our talents.We are excited about the endless possibilities that our future holds.Together, we strive for excellence in all areas of our business.Job DescriptionThis position will be responsible for overseeing and driving the successful implementation of our client experience strategy.The role...


  • Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full time

    Job Responsibilities:Selby Jennings is seeking a Client Onboarding and Sales Liaison to join our team. The ideal candidate will have around 5 years of working experience, recognised university or relevant professional qualification, and excellent communication skills in English, Cantonese, and Mandarin.The successful candidate will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlocking Client PotentialAbout Our ApproachWe take a client-centric approach, focusing on delivering exceptional service experiences that meet their unique needs. Our Senior Account Managers work closely with clients to understand their goals and objectives, providing tailored solutions to help them achieve success.The role requires strong interpersonal...


  • Hong Kong, Central and Western District, Hong Kong SAR China OSL Full time

    Role OverviewThe Client Experience Specialist for Crypto Firms at OSL is responsible for delivering a superior client onboarding experience. This involves conducting thorough customer due diligence and maintaining accurate documentation to ensure compliance with AML and CTF regulations. Furthermore, the specialist will work closely with Business to guide new...