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Client Experience Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China PROJCT Full time

We are seeking a Client Experience Manager to join our team at PROJCT. This role will involve managing our Voice of Customers community, a vibrant hub for Changemakers and Industry Pioneers. You'll play a pivotal role in cultivating and managing this community, sparking engaging conversations and fostering a welcoming environment where every voice is valued and heard.

Your responsibilities will include:

  • Overseeing and updating community platforms to ensure an engaging atmosphere
  • Developing and implementing community engagement strategies to increase participation and retention
  • Collaborating with our content team to develop engaging materials that highlight community stories, insights, and experiences

You will work closely with our cross-functional teams to develop and implement initiatives that drive business growth and foster meaningful connections within our community. If you're passionate about building relationships and driving results through community management, we'd love to hear from you.