Client Relationship Manager
1 week ago
ConnectedGroup is looking for an experienced Account Manager to join their team. In this role, you will play a vital part in cultivating and nurturing existing client relationships, driving revenue growth, and ensuring long-term customer satisfaction. With your excellent communication and interpersonal skills, you will be able to build and maintain strong relationships with merchants, acting as their trusted advisor and point of contact.
About ConnectedGroup
Our client is a multinational corporation that is widely recognized in the payment and financial services industry. They are seeking a dedicated and experienced Account Manager to join the team. In this role, you will be responsible for developing and executing strategies to maximize revenue and cultivate long-term relationships with existing merchants.
Key Responsibilities
• Develop and execute strategies to maximize revenue and cultivate long-term relationships with existing merchants.
• Build and maintain strong relationships with merchants, acting as their trusted advisor and point of contact.
• Collaborate with internal teams, including the merchant service hotline and operations, to enhance the overall merchant experience.
• Responsible for business negotiation and contract management.
Requirements
• Bachelor's degree in business or related disciplines.
• At least 3 years' experience in sales/account management.
• Experience in payment/financial industries is a plus.
• Good communication and interpersonal skills in both English and Chinese.
• Strong interpersonal and communication skills to collaborate effectively with diverse stakeholders.
• Experience in data analysis/project management would be an advantage.
What We Offer
Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment.
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