Client Service Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Barings LLC Full time
Job Overview

We are seeking a seasoned Client Service Manager to join our team in Hong Kong. In this role, you will be responsible for providing exceptional service to designated institutional clients, ensuring timely and accurate responses to their queries.

Key Responsibilities
  • Collaborate with the distribution team to deliver excellent end-to-end service to assigned clients.
  • Manage and coordinate client queries, working closely with internal partners to resolve issues.
  • Develop and maintain a strong understanding of client portfolios and service levels.
Required Skills and Qualifications
  • 8-10 years of experience in a previous Client Service role within Asset Management.
  • Experience of providing excellent client service to clients in Hong Kong, China, and/or Southeast Asia.
  • Educated to Bachelor degree level.
  • Good understanding of both public and private investment products and concepts.
  • Strong interpersonal, written, and verbal communication skills.


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