Service Delivery Manager
4 days ago
Classy Wheeler Limited is seeking a highly skilled Service Delivery Manager to lead our telecom operations and ensure exceptional customer experiences.
- Develop and maintain strong relationships with customers to drive satisfaction and loyalty.
- Oversee technical tasks, such as troubleshooting and project management, to ensure seamless service delivery.
- Lead the service delivery team, manage conflict, and ensure efficient processes and tasks are carried out.
- Manage finances and budgets to reduce costs without compromising customer satisfaction.
- Assess customer feedback and use creativity to establish, improve, and refine services.
- Remain organized and meet deadlines to deliver high-quality results.
- Build partnerships and liaise with team leaders to determine company services, delivery criteria, and solutions for issues that may arise.
- Bachelor's degree in an IT-related field.
- Experience in customer service, leadership, and logistics is advantageous.
- Good computer skills and ability to use business support software.
- Strong customer service, project management, and quality control skills.
- Good resource planning skills.
- Excellent leadership and customer service skills.
- Strong teamwork skills and attention to detail.
- ITIL certification is a must.
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Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ensign InfoSecurity Full timeAt Ensign InfoSecurity, we are seeking a highly skilled and experienced Service Delivery Manager to join our team in Hong Kong. The ideal candidate will have a strong background in IT and cybersecurity, with a proven track record of delivering high-quality services to clients.About the RoleThe Service Delivery Manager will be responsible for leading our team...
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Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeService Delivery ManagerAs a Service Delivery Manager at China Mobile International Limited, you will be responsible for ensuring the smooth operation of clearing services and providing an exceptional user experience. Your key responsibilities will include:Managing daily operations and quality issues to ensure timely and accurate clearing and...
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IT Service Delivery Manager
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Service Delivery Manager
1 month ago
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Telecommunications Service Delivery Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob SummaryWe are seeking an experienced Telecommunications Service Delivery Manager to join our team at Classy Wheeler Limited in Hong Kong.This is a challenging and rewarding role that will see you leading IT&T services for our key customers, ensuring their needs are met and exceeded through effective service delivery management.
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Services Customer Delivery Manager
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IT Service Delivery Manager
3 days ago
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Operational Service Delivery Specialist
3 days ago
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Service Delivery Manager
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Service Delivery Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedAs a leading provider of regional IT and telecom solutions, we're dedicated to delivering exceptional customer service. Our mission is to build strong relationships with our clients and provide them with tailored solutions that meet their unique needs.We're seeking an experienced Service Delivery Strategist to join our team. In...
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Service Delivery Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China China Aircraft Services Limited Full timeMain ResponsibilitiesManage customer relationships and ensure seamless delivery of services according to Airbus requirements.Handle customer inquiries and provide prompt, professional support via phone and email.Coordinate with internal and external stakeholders to resolve AOG/CRI orders and maintain accurate records.Prepare and maintain daily and weekly...
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Hong Kong, Central and Western District, Hong Kong SAR China hang lung properties Full timeSenior Officer - Service DeliveryAs a Senior Officer - Service Delivery at Hang Lung Properties, you will play a key role in ensuring the smooth operation of our properties. Your primary responsibilities will include monitoring and carrying out the security license application and renewal process in accordance with the Security and Guarding Services...
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Infrastructure Service Delivery Engineer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Broadridge Trading & Connectivity Solutions Full timeJob OverviewBroadridge Trading & Connectivity Solutions is seeking an Infrastructure Service Delivery Engineer to join our team. As an Infrastructure Service Delivery Engineer, you will play a critical role in planning, executing, and finalizing projects according to schedule and within budget. With a focus on service delivery, you will work closely with...
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Service Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeJob SummaryWe are seeking a skilled Service Delivery Expert to join our team at China Mobile International Limited. In this role, you will be responsible for providing exceptional after-sales service to customers, handling fault incidents with internal parties, and making regular courtesy visits to arrange service reviews.Key ResponsibilitiesProvide timely...