Senior Lending Fraud Manager

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you're seeking a career where you can truly make a difference, consider HSBC and discover how valued you'll be. Whether your aspirations lead you to the top or guide you in an exciting new direction, HSBC provides opportunities, support, and rewards that will propel you forward.

The Wholesale COO is responsible for executing strategic initiatives for the Commercial Banking and Global Banking sectors worldwide. By leveraging transformative data and digital solutions, enhancing customer service throughout the customer lifecycle, and managing key product journeys to fulfill client needs, we ensure safe growth through non-financial risk expertise. We collaborate across global businesses and functions to achieve results. With skill paths ranging from analytics to agile methodologies, risk management to digital transformation, and customer experience to cultural evolution, the Wholesale COO is where challenges are addressed and careers flourish.

We are currently in search of a high-caliber professional to fulfill the role of Senior Manager, Lending Fraud.

Key Responsibilities

This position falls within the functional scope of the First Line of Defence. The individual will assist the frontline in identifying potential Lending Fraud (such as financial statement misrepresentation or loan abuse) at earlier stages in the credit lifecycle, enabling informed risk decisions. The role holder will implement lending fraud controls within our business framework, provide expert advisory guidance to the business, and ensure that fraud risk is managed within acceptable risk appetite.

This role will cater to both Commercial Banking and Global Banking sectors. The incumbent will be expected to utilize their banking expertise in Credit, Lending/Investigations, and Operational Risk to carry out daily responsibilities while collaborating closely with regional and global fraud teams, as well as the frontline and second line of defence.

Responsibilities include:

Serving as a subject matter expert for Lending Fraud Risk and contributing to the identification of common issues, risks, and best practices by collaborating with business and risk teams in both the first and second lines of defence. Conducting thorough Lending Fraud Risk analyses for selected New to Bank (NTB) and existing Commercial Banking and Global Banking customers in accordance with global protocols. Coordinating offshore teams and facilitating communication with regional stakeholders, acting as the primary contact for Relationship Managers (RM) regarding Lending Fraud issues. Overseeing Lending Fraud assessments and providing comprehensive reviews of RM responses to Fraud Risk indicators. Applying critical thinking and judgment when escalating concerns as necessary. Leading the Triage Meetings under the Global and Local External Fraud playbook and delivering periodic presentations to a diverse range of stakeholders. Participating in special projects, including but not limited to independent reviews and the design and implementation of Fraud controls in the digital onboarding process.

Requirements:

Extensive and diverse banking experience in Commercial and Global banking lending, relationship management, and/or Lending Fraud management or equivalent. Strong credit experience is essential, with in-depth knowledge of Lending Fraud typologies and industry fraud risk trends being advantageous. Capability to work independently, often in ambiguous situations with incomplete information, applying critical thinking to make sound risk-based decisions. Exceptional written and verbal communication skills; ability to communicate effectively and deliver clear presentations independently. Proficiency in independently planning, designing, and executing projects that frequently require swift delivery to high-profile audiences.

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