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Some careers have more impact than others.
If you're looking for a career where you can make a real impression, consider a position at HSBC and discover how valued you'll be. Whether you aspire to climb the corporate ladder or explore an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.
The Wholesale COO is responsible for executing strategic initiatives for the Commercial Banking and Global Banking sectors worldwide. Through innovative data and digital solutions, we enhance customer service throughout the customer lifecycle, manage key product journeys to fulfill client needs, and ensure safe growth through non-financial risk expertise. We collaborate across global businesses and functions to achieve our goals. With skill paths ranging from analytics to agile methodologies, risk management to digital transformation, and customer experience to cultural evolution, the Wholesale COO is where challenges are addressed and careers are developed.
We are currently seeking a high-caliber professional to fill the role of Senior Manager, Lending Fraud.
Key Responsibilities
This position falls within the functional scope of the First Line of Defence. The individual in this role will assist the frontline in identifying potential Lending Fraud (such as financial statement misrepresentation or loan abuse) earlier in the credit lifecycle, enabling informed risk decisions. The role holder will integrate lending fraud controls into our business environment, provide expert advisory guidance to the business, and ensure that fraud risk is managed within the established risk appetite.
This role will support both Commercial Banking and Global Banking. The incumbent will leverage their banking expertise in Credit, Lending/Investigations, and Operational Risk to perform daily tasks and collaborate closely with regional and global fraud teams, as well as the frontline and second line of defence.
Responsibilities include:
- Serving as a subject matter expert for Lending Fraud Risk and contributing to the identification of common issues, risks, and best practices by collaborating with business and risk teams in both the first and second lines of defence.
- Conducting thorough Lending Fraud Risk analyses for selected New to Bank (NTB) and existing Commercial Banking and Global Banking customers in accordance with global procedures.
- Coordinating offshore teams and facilitating communication with regional stakeholders, acting as the primary contact for Relationship Managers (RM) on Lending Fraud matters.
- Managing Lending Fraud assessments and providing quality reviews of RM responses to Fraud Risk indicators. Understanding quality assurance of closed triggers and applying critical thinking and judgment when escalating concerns as necessary.
- Leading the Triage of Triage Meetings under the Global and Local External Fraud playbook and delivering periodic presentations to a diverse range of stakeholders.
- Engaging in special projects, including but not limited to independent reviews and the design and implementation of Fraud controls in the digital onboarding process.
Requirements:
- Proven and extensive banking experience in Commercial and Global banking lending, relationship management, and/or Lending Fraud management or equivalent.
- Strong credit experience is essential, with in-depth knowledge of Lending Fraud typologies and industry fraud risk trends being advantageous.
- Ability to work independently, often in ambiguous situations with incomplete information, applying critical thinking to make sound risk-based decisions.
- Excellent written and verbal communication skills; the ability to communicate effectively and deliver clear presentations independently.
- Capability to independently plan, design, and execute projects that often require quick turnaround times for high-profile audiences.
