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Customer Service Specialist
2 weeks ago
At Cathay Pacific Airways Limited, we value customers above all else. Our Global Customer Care Representatives play a critical role in ensuring our passengers have a positive experience with our airline.
Responsibilities:- Be the face of our brand, interacting with passengers from different cultures and providing them with excellent customer service
- Work closely with other airport teams to ensure a smooth passenger journey from check-in to boarding
- Assist with behind-the-scenes operations tasks as needed
To succeed in this role, you will need to possess strong communication skills, be adaptable and flexible, and have a genuine passion for delivering outstanding customer experiences.
We offer a competitive compensation package, opportunities for career growth and development, and a dynamic working environment that fosters teamwork and collaboration.