Customer Service Leadership Position
2 weeks ago
The Complaint Handling Specialist will be responsible for investigating and resolving customer complaints related to eMPF from various channels.
Key Accountabilities:- Investigate customer complaints thoroughly and provide prompt resolutions.
- Develop and implement effective complaint-handling processes.
- Collaborate with internal stakeholders to resolve complex complaints.
- Proven experience in complaint handling in the financial industry.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
This role requires strong organizational and time-management skills, with the ability to work under pressure to meet deadlines.
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Customer Service Leadership Position
1 day ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeAbout the RoleThis is an exciting opportunity to join Bank of Communications (Hong Kong) Limited as a Deputy Manager, Customer Experience. You will work closely with the team to handle customer complaints and feedback, ensuring that all interactions are professional and courteous.Key ResponsibilitiesManage and resolve customer complaints in accordance with...
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Officer, Customer Services
1 day ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Senior Customer Services Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....
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Sales Leadership Position
3 days ago
Hong Kong Island, Hong Kong SAR China CLSA Full timeJob DescriptionThis position will be responsible for driving the sales and distribution strategy for wholesale distribution clients in Hong Kong and China. The successful candidate will be accountable for developing a coherent sales strategy, analyzing client needs, and delivering against that strategy.The ideal candidate will have a clear understanding of...
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Customer Service Officer
1 day ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...
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Trade Channel Leadership Position
2 weeks ago
Hong Kong Island, Hong Kong SAR China Carlsberg Group Full timeWe are looking for a highly skilled Trade Channel Leadership position to join our team in Hong Kong. The successful candidate will be responsible for leading and developing our trade channel sales efforts to drive sales growth and market share.Key ResponsibilitiesThe Trade Channel Leadership position will be responsible for:Developing and executing strategic...
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Customer Service Manager
1 day ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time**Key Requirements**We are looking for a highly motivated and experienced individual to join our team as a Senior Officer. To be successful in this role, you should possess the following skills and qualifications:Post-secondary education, preferably with a University DegreeAt least 3 years' relevant working experience in the banking industryExcellent PC...
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Senior Leadership Position
1 day ago
Hong Kong Island, Hong Kong SAR China DKSH Group Full timeThe position of General Manager at the DKSH Group offers a unique chance to lead a diverse team and drive business growth in the Hong Kong and Macau markets. As a seasoned professional in the FMCG industry, you will be responsible for developing and executing strategic plans, managing operations, and fostering strong relationships with key stakeholders.Key...
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Technology Leadership Position
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeLeadership OpportunityWe are seeking an experienced IT professional to fill our Technology Leadership Position. As a member of our leadership team, you will lead the IT team consisting of an experienced engineer in Hong Kong, as well as several contractors in the Philippines. Your responsibilities will include project-managing various IT infrastructure...
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Sales Leadership Position
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCompany OverviewClassy Wheeler Limited is a leading provider of IT services and solutions, serving a diverse range of clients across various industries.Job DescriptionWe are seeking a highly motivated and results-driven Senior Sales Manager to join our team. The successful candidate will have a proven track record of sales success and excellent communication...
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Banking Leadership Position
1 day ago
Hong Kong Island, Hong Kong SAR China ALL-STAR AGENCY Full timeJob Summary:We are looking for a seasoned Banking Leadership Position expert to join our team as the Head of Correspondent Banking.The successful candidate will be responsible for providing strategic leadership to the department, ensuring compliance with regulations, and developing relationships with key stakeholders.Lead the Correspondent Banking Department...
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Leadership Role in Customer Proposition
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeCompany OverviewHang Seng Bank Limited is a leading financial institution committed to service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.We strive to attract high-calibre talent by offering a dynamic working environment, good career...
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Sales Leadership Position
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAt Classy Wheeler Limited, we are seeking a highly skilled and experienced Sales Manager to lead our IT solutions sales team in the Asia Pacific Region.The successful candidate will be responsible for developing and executing business strategies to maximize opportunities and meet assigned targets. With a strong understanding of IT solutions, particularly...
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Sales Leadership Position
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full timeAs a Sales Leadership Position within DFI Retail Group, this role offers a unique opportunity to make a tangible impact on the company's growth and success. We are seeking an experienced sales leader who can drive revenue growth, develop and implement effective sales strategies, and build strong relationships with key stakeholders.Company OverviewDFI Retail...
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Customer Service Manager Leader
2 weeks ago
Hong Kong Island, Hong Kong SAR China Mox Bank Full timeCustomer Service Manager PositionWe are seeking an experienced Customer Service Manager to lead our Contact Centre team at Mox Bank. As a key leader, you will be responsible for driving customer satisfaction, reducing complaints, and improving overall service quality.The ideal candidate will have a proven track record of delivering exceptional customer...
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Strategic Leadership Position
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Haleon Full timeHaleon seeks a seasoned Strategic Leadership Position to drive sales excellence and foster strong partnerships with key accounts. This role requires a visionary leader to develop and execute strategies that align with the company's overall goals.The ideal candidate will possess excellent leadership skills, strong negotiation abilities, and a deep...
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Retail Sales Leadership Position
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJoin us as a Retail Sales Leadership PositionClassy Wheeler Limited is a major player in the food services industry with a strong presence in Hong Kong. We are looking for an experienced sales professional to lead our retail sales team.About the Role:This role involves managing daily sales operations, developing business strategies, and achieving sales...
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Sales Leadership Position
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Iptp Full timeWe are seeking a highly skilled Sales Leadership Position candidate to join our executive team as Chief Revenue Officer. As a key leader, you will be responsible for driving revenue growth, building strategic partnerships, and leading cross-functional teams to achieve business objectives.Key Responsibilities:Develop and execute revenue growth strategies to...
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Senior Leadership Position
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Haleon Full timeWe are seeking a seasoned Senior Leadership Position candidate to drive strategic vision and leadership in building strong partnerships with assigned key accounts groups. This role is crucial for fostering negotiation skills, achieving sales excellence, maximizing brand exposure, and enhancing consumption to secure a competitive advantage.Key...
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Pasta Bar Leadership Position
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full timeAbout The JobWe're looking for an ambitious and results-driven Restaurant Manager to spearhead the success of our Pici pasta bar. As a key figure in the management team, you'll be responsible for driving the business forward while maintaining our high standards of service quality.Key ResponsibilitiesDevelop and implement strategies to enhance customer...