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Branch Service Executive

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Join Hang Seng Bank Limited


We are committed to service excellence and seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.


Key Responsibilities



  • Provide quality service through efficient and customer-friendly counter transactions.
  • Support the excellent service delivery and ensure remarkable customer experience.
  • Deliver banking services and solutions by understanding customer needs and making appropriate referrals.
  • Support branch operations & services and adhere to relevant guidelines and procedures.

Requirements



  • Associate degree / Higher diploma holder; or HKCEE / HKDSE (with at least five subjects at Grade E / Level 2 / "Attained" or above including Chinese, English and Mathematics) plus work experience; or less academically qualified candidates with relevant work experience will also be considered.
  • Strong service orientation with good interpersonal and communication skills.
  • Self-motivated, attentive to detail, eager to learn with positive attitude.
  • Strong level of customer centricity with change mind-set to cope with the on-going business transformation.
  • Proficient in both English and Chinese, with ability to communicate in Putonghua an advantage.

About Hang Seng Bank Limited


Hang Seng Bank Limited is a leading bank in Hong Kong, committed to service excellence and customer satisfaction. We offer a dynamic working environment, good career development opportunities and competitive compensation packages.


How to Apply


For more information and to apply, please visit www.hangseng.com/careers/