Digital Branch Service Executive
2 days ago
Hang Seng Bank Limited is committed to delivering exceptional customer experiences through its extensive branch network.
Wealth and Personal Banking - Retail Distribution
The Retail Distribution team focuses on personal wealth management and financial services, offering a range of products to affluent and mass integrated account customers. With over 250 branches and service outlets, including Prestige Banking Centres for high-end personal customers, we serve half of the adult population in Hong Kong.
Primary location may not reflect the actual work location, as the branch placement decision is made by RSS Management.
We are seeking a highly skilled professional to join our Digital and Branch Services team as a Digital Branch Service Executive.
Key Responsibilities
- Manage customer queues and provide efficient, customer-friendly services in the bank hall.
- Identify opportunities to digitize banking services and enhance customer experiences.
- Respond promptly to customer requests and ensure service levels meet bank standards.
- Handle customer issues and escalate when necessary, following supervisor guidance.
- Contribute to sales targets through referrals and cross-selling efforts.
- Support non-cash transactions, branch administration, and operational duties, adhering to internal guidelines and control procedures.
Requirements
- University degree in Business Administration, Marketing, Computer Science, or a related field (fresh graduates welcome).
- Non-degree holders with at least one year of customer-facing experience preferred.
- Interest in latest mobile and web technologies and trends.
- Customer-centric mindset with dedication to delivering exceptional quality services.
- Excellent English and Chinese language skills, with proficiency in Putonghua an advantage.
- Strong interpersonal and communication skills.
Salary Range: HKD 40,000 - HKD 60,000 per month (estimated). The compensation package includes benefits such as medical insurance, retirement plans, and performance-based bonuses.
-
Digital Branch Service Executive
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional customer experiences. Our team members play a vital role in enhancing our performance and providing best-in-class products and services.Wealth and Personal Banking - Retail DistributionHang Seng's Retail Distribution focuses on personal wealth management and financial services. Our...
-
Digital Branch Service Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng Bank is committed to delivering exceptional service excellence, and our team members play a vital role in enhancing our performance for customers and providing best-in-class products and services.Wealth and Personal Banking - Retail DistributionOur Retail Distribution focuses on personal wealth management and financial...
-
Branch Service Executive
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeJob OpportunityHang Seng Bank Limited is committed to service excellence and seeks a high-calibre professional to join our team as a Branch Service Executive.As a key member of our Retail Distribution team, you will be responsible for providing quality customer service to our retail customers in our branch network. You will proactively identify customer...
-
Digital Service Professional
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeHang Seng Bank, a leading financial institution, is seeking a high-calibre professional to join its branch network as Digital and Branch Services Executive.About the RoleWe are looking for an exceptional individual with a strong passion for delivering outstanding customer service and experience. As a Digital and Branch Services Executive, you will play a...
-
Digital Media Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Mediatropy Digital Agency Full timeJob Description: As a seasoned digital media strategist, you will play a pivotal role in shaping the media landscape for Mediatropy Digital Agency. Your expertise will be instrumental in planning and executing full-funnel paid media campaigns across regional markets, with objectives ranging from branding to driving user acquisition, retention, and...
-
Digital Banking Services Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout Hang Seng Bank LimitedAt Hang Seng Bank Limited, we strive to deliver exceptional customer service and provide best-in-class products and services. Our dynamic working environment, good career development opportunities, and competitive compensation packages make us an attractive employer for high-calibre talent.Wealth and Personal Banking - Retail...
-
Executive Support Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Western Digital Full timeAbout the RoleWe are seeking a highly skilled and organized Executive Support Officer to join our team at Western Digital. As an Executive Support Officer, you will provide administrative support to our Sales Leaders, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide full reception and administration support in a professional manner,...
-
Digital Media Campaign Strategist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Mediatropy Digital Agency Full timeAs a Paid Media Planning Specialist at Mediatropy Digital Agency, you will play a key role in driving the success of our clients' digital marketing campaigns. We are looking for an experienced professional with a strong understanding of paid media channels and their applications in various industries.About the RoleWe cater to a wide range of industries,...
-
Branch Service Executive
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeJoin Hang Seng Bank LimitedWe are committed to service excellence and seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Key ResponsibilitiesProvide quality service through efficient and customer-friendly counter transactions.Support the excellent service...
-
Branch Operations Management Executive
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout UsHang Seng Bank is committed to service excellence and values its people as the most important asset. Our dynamic working environment offers good career development opportunities, competitive compensation packages, and a chance to contribute to our efforts in continually enhancing performance for customers and providing best-in-class products and...
-
Digital Banking Services Strategist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.We pride ourselves on our culture of caring, teamwork and progressiveness. We accept that...
-
Branch Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeBranch Manager Opportunity at Hang Seng Bank LimitedWe are seeking a high-calibre professional to join our branch network as a Branch Manager. As a key member of our team, you will be responsible for formulating and implementing sales and business development plans to achieve assigned business targets.Key Responsibilities:Develop and execute sales strategies...
-
Branch Business Lead
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeJob Title: Branch Business LeadAs a Branch Business Lead at DBS Bank, you will be responsible for leading a team of professionals in the Consumer Banking Group to achieve business objectives and sales targets. This role requires strong leadership skills, business acumen, and the ability to develop and implement effective sales strategies.Key...
-
Deputy Branch Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeAssistant /Deputy Operation Manager (Branch)Job Summary: We are seeking a highly skilled and experienced Assistant/Deputy Operation Manager to join our team at the Bank of China. The successful candidate will be responsible for supervising and supporting counter services to ensure high-quality service and efficient operations.Key Responsibilities:Supervise...
-
Branch Executive
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full timeKey Responsibilities:Identify business opportunities on new customer acquisition and general banking products, including deposit and lending business, to achieve sales targets and business KPIs.Promote the functionalities, marketing offers, and benefits of our e-banking and inMotion services to customers at retail branches.Provide advice and support to...
-
Branch Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeUnlock Your Potential with HSBCHSBC is seeking a highly skilled and experienced professional to join our team as a Branch Manager. As a key member of our Wealth and Personal Banking team, you will play a central role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a branch team to achieve...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeCompany OverviewHang Seng Bank is committed to service excellence, where our people are our most important asset. We aim to provide best-in-class products and services to our customers.Salary and BenefitsWe offer an attractive basic salary with a monthly counter service allowance, healthcare insurance coverage for you and your family, retirement benefit...
-
Branch Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development...
-
Digital Product Strategist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial Group">The Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering a wide range of banking and insurance services through its extensive network of over 70 branches across the region.At Dah Sing, we value our employees as much as our customers, fostering a culture that promotes teamwork,...
-
Branch Business Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob SummaryAs a Branch Business Manager at DBS Bank (Hong Kong) Limited, you will be responsible for leading a team of sales and customer service staff to achieve business objectives and sales targets. You will conduct business planning, identify opportunities, and introduce new sales initiatives to boost branch performance. Your role will also involve...