Digital Banking Services Strategist
1 month ago
The Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
We pride ourselves on our culture of caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our goal is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Developing Top-Tier Digital Banking Solutions
Join us in developing innovative digital banking solutions that surpass customer expectations. As a key member of our team, you will play a pivotal role in shaping the future of our digital banking channels.
Key Responsibilities:- Formulate and execute business strategies for digital banking channels and related digital channels, delivering innovative digital products/services and enhancements.
- Proactively explore new digital banking solutions to address pain points for both personal and SME customers.
- Commit to creating exceptional end-to-end customer experiences on digital channels.
- Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication/internal training, etc.
- Uphold the integrity of the team's output and rigorously safeguard the quality of their deliverables.
- Initiate marketing campaigns to drive digital adoption and usage.
- A degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.
- No less than 10 years of relevant experience in digital banking services or digital product development.
- Experience and knowledge in SME digital banking platforms would be advantageous.
- Ability to inspire and motivate team members to achieve their best performance.
- Demonstrate a strong collaborative spirit and the ability to engage with a diverse range of stakeholders.
- Proficient in both spoken and written English and Chinese.
We offer a competitive salary ranging from HK$600,000 to HK$1,200,000 per annum, depending on experience, as well as benefits such as comprehensive health insurance, retirement plan and professional development opportunities.
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