Dynamic Branch Leadership Opportunity

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Title: Branch Manager

Hang Seng Bank Limited is committed to service excellence. Our team members are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.

Our Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high-calibre professional to join our branch network as Branch Manager. The successful candidate will be responsible for formulating and implementing sales and business development plans for the branch to achieve assigned business targets. Additionally, they will monitor the service standards of branch staff to ensure provision of premium customer services, enforce established internal operation/procedures to mitigate operational risks, and coach and motivate branch staff to build a professional and capable workforce.

Key Responsibilities:
  • Formulate and implement sales and business development plans for the branch to achieve assigned business targets
  • Monitor the service standards of branch staff to ensure provision of premium customer services
  • Enforce established internal operation/procedures to mitigate operational risks
  • C
    1. Coach and motivate branch staff to build a professional and capable workforce

Requirements:
  • University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP, or CFMP
  • Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) preferred
  • Passes in the HKSI licensing examinations
  • Minimum 8 years' banking experience, with experience in promoting various wealth management products
  • Good communication, interpersonal, and analytical skills
  • Strong self-motivation and drive to succeed, with ability to work under pressure
  • Proficiency in both English and Chinese
  • High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively
  • Shown strong situation awareness, strong desire to learn, and able to work in Agile environment
  • Able to inspire others to achieve their goals/ambitions in a variety of situations

With a competitive estimated salary of HKD 1,200,000 per annum, Hang Seng Bank Limited offers a comprehensive benefits package, including health insurance, retirement plan, and flexible work arrangements.

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