Branch Business Lead

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Summary

As a Branch Business Lead at DBS Bank (Hong Kong) Limited, you will play a critical role in driving sales performance and business development across our branches. You will be responsible for leading a team of sales and service staff, driving business planning, and ensuring compliance with regulatory requirements.

Key Responsibilities

  1. Lead and drive sales performance on a team basis through needs-based selling and service compliance to achieve branch overall business objectives and sales targets.
  2. Conduct business planning to identify branch specific opportunities and introduce new sales initiatives to boost branch performance.
  3. Evaluate and enhance service quality and efficiency of sales and CS staff, customer perception during queuing, POS display and branch environment.
  4. Solve any staff issues fairly and provide development and support to trainees and new joiners assigned to the branch.
  5. Work closely with the CSM to manage service quality and efficiency of sales and CS staff, customer perception during queuing, POS display and branch environment.

Requirements
  • Degree holder, preferably in business or finance related discipline.
  • Minimum 3 years of sales experience in investment and insurance products.
  • Knowledge of home loans, unit trust, insurance, wealth management, etc. products of the Bank.
  • Knowledge of financial planning and analysis, credit assessment and analysis.
  • Strong interpersonal and communication skills, with the ability to collaborate across teams and stakeholders.


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