Branch Business Lead
1 month ago
As a Branch Business Lead at DBS Bank (Hong Kong) Limited, you will play a critical role in driving sales performance and business development across our branches. You will be responsible for leading a team of sales and service staff, driving business planning, and ensuring compliance with regulatory requirements.
Key Responsibilities
- Lead and drive sales performance on a team basis through needs-based selling and service compliance to achieve branch overall business objectives and sales targets.
- Conduct business planning to identify branch specific opportunities and introduce new sales initiatives to boost branch performance.
- Evaluate and enhance service quality and efficiency of sales and CS staff, customer perception during queuing, POS display and branch environment.
- Solve any staff issues fairly and provide development and support to trainees and new joiners assigned to the branch.
- Work closely with the CSM to manage service quality and efficiency of sales and CS staff, customer perception during queuing, POS display and branch environment.
Requirements
- Degree holder, preferably in business or finance related discipline.
- Minimum 3 years of sales experience in investment and insurance products.
- Knowledge of home loans, unit trust, insurance, wealth management, etc. products of the Bank.
- Knowledge of financial planning and analysis, credit assessment and analysis.
- Strong interpersonal and communication skills, with the ability to collaborate across teams and stakeholders.
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