District Branch Manager
2 weeks ago
Hang Seng Bank Limited is committed to service excellence and seeks high-calibre professionals to join our branch network as Branch Manager District Branch.
Key Responsibilities
- Lead, develop, and manage District Branch to achieve business objectives.
- Deliver a consistently excellent customer experience and encourage customer migration to alternative channels.
- Ensure strict alignment to global standards and operate with the highest standards that meet all regulatory requirements.
- Minimize risk and maximize operational efficiency.
- Work with the whole branch team, local market, and wider community to achieve results.
- Play an active role as part of wider area/regional leadership team.
- Deliver the branch plan, including leads/sales prospect management and overall customer experience.
Requirements
- University graduate preferred.
- Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) preferred.
- Over 10 years of banking experience with solid leadership and people management experience.
- Good communication, interpersonal, and problem-solving skills.
- Strong drive to succeed and ability to work under pressure.
- Proficiency in both English and Chinese.
- Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.
- High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively.
- Strong situation awareness, desire to learn, and ability to work in Agile environment.
- Able to inspire others to achieve their goals/ambitions in a variety of situations.
About Hang Seng Bank Limited
Hang Seng Bank Limited is a leading financial services organization in Hong Kong and Asia. We are committed to service excellence and seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages. We serve over half of the adult population in Hong Kong and offer an extensive range of products to our valued customers. Visit our career page to learn more about our career opportunities and sign up with our Talent Community to receive the latest information about our job openings.
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