Branch Manager District Branch Leader

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Opportunity

Hang Seng Bank Limited is committed to excellence in service. Our people are our most valuable asset, and we strive to create a dynamic working environment that fosters growth and development. We seek high-calibre professionals to join our team as Branch Manager District Branch.

Key Responsibilities
  • Lead and manage the District Branch to achieve business objectives.
  • Ensure delivery of exceptional customer experiences and encourage customer migration to alternative channels.
  • Align with global standards, operate with the highest standards, and ensure regulatory compliance.
  • Minimize risk and maximize operational efficiency.
  • Work collaboratively with the branch team, local market, and wider community to achieve results.
  • Play an active role in the wider area/regional leadership team.
  • Deliver the branch plan, including leads/sales prospect management and overall customer experience.

Requirements
  • University graduate preferred.
  • Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) preferred.
  • Over 10 years of banking experience with solid leadership and people management experience.
  • Good communication, interpersonal, and problem-solving skills.
  • Strong drive to succeed and ability to work under pressure.
  • Proficiency in both English and Chinese.
  • Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.
  • High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively.
  • Strong situation awareness, desire to learn, and ability to work in an Agile environment.
  • Able to inspire others to achieve their goals/ambitions in various situations.

About Hang Seng Bank Limited
Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages. Visit our career page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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