Branch Manager
4 weeks ago
HSBC is seeking a highly skilled and experienced Branch Manager to lead our Wealth and Personal Banking team in Hong Kong. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to achieve business objectives, and ensuring the highest level of customer satisfaction.
Key Responsibilities:- Lead and manage a team of professionals to achieve business objectives and deliver exceptional customer service.
- Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
- Collaborate with senior stakeholders to ensure alignment with global standards and best practices.
- Manage and guide staff in the sales process model, personal financial review, product knowledge, and proper sales techniques to expand customer relationships and meet established performance objectives.
- Be responsible for making recommendations on branch distribution planning and reconfiguration, staffing, resource re-allocation, and process streamlining to senior stakeholders.
- University level education in business or a related discipline preferred.
- Experience in branch and sales management, with a proven track record of success in Retail Banking and Wealth Management.
- Strong business acumen, decisive judgement, and leadership skills.
- Ability to use numerical data to effectively manage branch performance and prioritize work assignments.
- Good knowledge of Wealth and Retail distribution techniques and models, as well as relevant insurance and investment licenses.
- Good command of Cantonese and English, with Mandarin being advantageous.
HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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