Senior Banking Services Executive

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to delivering exceptional customer service and providing innovative banking solutions.

Wealth and Personal Banking - Retail Distribution

Key Responsibilities:

  • Manage customer interactions and provide personalized services in a dynamic banking environment.
  • Proactively identify opportunities to enhance digital customer experiences and implement effective solutions.
  • Ensure timely resolution of customer issues and maintain high service standards.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
  • Support branch operations and adhere to internal guidelines and procedures.

Requirements:

  • University degree in Business Administration, Marketing, or Computer Science preferred. Fresh graduates welcome.
  • Minimum 1 year of work experience in a customer-facing role for non-degree holders.
  • Strong interest in mobile and web technologies, with excellent communication and interpersonal skills.
  • Fluent English and Chinese language proficiency, with Putonghua an advantage.

Salary Information:

Competitive salary range: HKD $40,000 - HKD $60,000 per month (approximate), depending on qualifications and experience.

Hang Seng Bank offers a dynamic working environment, comprehensive training programs, and career development opportunities to help you grow professionally and personally.



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