Helpdesk Team Manager

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Job DescriptionWe are looking for an IT Helpdesk Professional to join our team at Swing Consulting Ltd. The successful candidate will be responsible for providing technical support to our clients via telephone and email, as well as fulfilling all contract scope and ensuring timely arrangements for overcharges.Key Responsibilities:Providing technical support...

**Job Overview**Primetech Technology Limited is seeking a skilled Helpdesk Support to join our team. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our systems and providing top-notch technical support to our customers.**Responsibilities:**Deploy, manage, and troubleshoot Linux/Windows systems.Efficiently...

About the RoleWe are seeking a highly skilled Data Center Supervisor to join our team at Classy Wheeler Limited.Key ResponsibilitiesManage and supervise operation team to provide daily technical and operational support.Handle daily operation and administration duties, including monitoring the healthiness of system and providing helpdesk support.Perform first...

Job DescriptionWe are seeking an experienced Technical Support Manager to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for leading our support team and providing exceptional service to our customers.Responsibilities:Lead the support team in delivering high-quality services to customers.Maintain and...

Job OverviewWe are seeking a highly skilled Digital Infrastructure Manager to lead our virtual teams in delivering exceptional service based on ITIL process frameworks.The successful candidate will be responsible for coordinating different teams, including service desk, helpdesk, infrastructure, vendors, and business users, to ensure seamless service...

Do you have what it takes to lead a high-performing helpdesk team?Classy Wheeler Limited is seeking an experienced Helpdesk Team Leader to join our team.The successful candidate will be responsible for leading the helpdesk team, ensuring daily operations are carried out efficiently and effectively, and delivering exceptional customer service.Key...

Key ResponsibilitiesOversee and Optimise AV Service Delivery: Ensure smooth operation of helpdesk and field service teams.Implement Metrics and Dashboards: Track service activity, SLA adherence, and performance KPIs.Conduct Trend Analysis: Drive continuous service improvement.Ensure Collaboration: Between AV service teams, including Coordination, SME...

Classy Wheeler Limited provides innovative IT solutions to businesses in various industries.We are currently looking for an experienced Helpdesk Team Leader to join our team.The successful candidate will be responsible for providing technical assistance to customers, supervising the helpdesk team, and ensuring that daily operations are carried out...

Are you looking for a challenging role that requires strong leadership skills?Classy Wheeler Limited is seeking an experienced Helpdesk Team Leader to join our team.The successful candidate will be responsible for supervising the helpdesk team, ensuring daily operations are carried out efficiently and effectively, and resolving customer issues in a...

Key ResponsibilitiesAs an IT Infrastructure and Operations Manager or Senior Engineer, you will be responsible for:Assisting in IT roadmap and infrastructure planning, design, architecture, engineering, and implementationDeveloping and maintaining various Microsoft Enterprise Solutions, including Microsoft 365, Azure AD, and Intune management...

Classy Wheeler LimitedA career-defining opportunity awaits for a skilled IT professional to join our team as an IT Support Team Lead.About the Role:We are seeking a highly motivated and experienced Technical Support Specialist to lead our Service Desk operations. As a key member of our IT team, you will be responsible for providing exceptional support to our...

Job DescriptionRINA Piraeus Team is seeking a Business Development Manager for North Asia Marine to drive growth and expand business opportunities in the region. The successful candidate will be responsible for increasing the pipeline offering and winning contracts for an assigned services portfolio and/or within an assigned geographical coverage.Key...

Greater China Marine Business Development Manager Posting Date: 11 Mar 2025 City: Hong Kong Location: Hong Kong, HK Contract Type: Fixed-Term Division: North Asia Marine Level of experience: Senior RINA is currently recruiting for a Greater China Marine Business Development Manager to join its office in HK within the North Asia Marine Division. Mission ...

Leading IT consultancy in cloud computing solutionsJob DescriptionProvide tier-1 support to end usersMaintain and develop good support/helpdesk practices for customersMaintain the customer support databaseAct as the key subject owner for different customers, assisting them with open issues or requestsCoordinate projects for various customersContinuously...

About the CompanyClassy Wheeler Limited is a leading IT&T services company in Hong Kong, committed to delivering exceptional service and solutions to our clients.Job DescriptionWe are seeking a Data Center Supervisor to manage and supervise operation team to provide daily technical and operational support.Key ResponsibilitiesMonitor the healthiness of system...

About the RoleWe are looking for a highly skilled Technical Support Manager to lead our support team and drive business growth through excellent customer service.Responsibilities:Lead the support team in delivering high-quality services to customers.Maintain relationships with customers and identify opportunities for growth.Develop and implement new...

IT Infrastructure and Operations Manager or Senior Engineer (Hong Kong / Singapore)We are currently looking for a seasoned IT Infrastructure and Operations Manager to join our client to be based in either Hong Kong or Singapore. They are one of the emerging data center platform companies which is growing rapidly across Asia.Responsibilities:• Assist in IT...

Job Description:We are seeking a highly experienced Cloud, Network and IT Operations Manager to lead our IT infrastructure transition from one outsourcing provider to another. The ideal candidate will have extensive experience with Microsoft Azure, Office 365, helpdesk solutions, endpoint management, network operations and cybersecurity.Main...

About the RoleKinly's Global Services is seeking an experienced AV Operations Manager to oversee our proactive and reactive AV support teams in the APAC region.The successful candidate will be responsible for managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs. They will drive...