Global IT Infrastructure Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Li & Fung Full time

Job Description:

We are seeking a highly experienced Cloud, Network and IT Operations Manager to lead our IT infrastructure transition from one outsourcing provider to another. The ideal candidate will have extensive experience with Microsoft Azure, Office 365, helpdesk solutions, endpoint management, network operations and cybersecurity.

Main Responsibilities:

  • Establish global standards for IT services delivered to Meiyume's team members globally.
  • Manage the planning, delivery and continuous improvement of IT services.
  • Lead a small team across eight countries, ensuring effective incident management and disaster recovery plans are in place.
  • Implement best practices for cost management, resource allocation and performance tuning within Azure.
  • Develop and enforce global IT standards and policies for helpdesk operations, endpoint management and cybersecurity best practices.

Requirements:

  • Bachelor's degree in computer science, Information Technology or a related field.
  • Proven experience managing IT operations, with a strong focus on cloud services (Microsoft Azure) and network.
  • Strong documentation skills – Network diagrams, architecture diagrams, test scripts.
  • Strong Project Management skills – Self manages priorities, tasks and knows where projects are at without constant reminders.
  • Strong knowledge of IT service management (ITSM) frameworks; experience with ITIL practices.
  • Solid understanding of endpoint management solutions and cybersecurity best practices.


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