Luxury Service Ambassador

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

We are seeking a talented individual to join our team as a Luxury Service Ambassador at The Peninsula Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities:

  • Provide personalized assistance to guests, handling their queries and requests with a smile.
  • Collaborate with our team to ensure seamless guest experiences, from check-in to check-out.
  • Stay up-to-date with local events, attractions, and restaurants to provide guests with insider knowledge and recommendations.

Requirements:

  • Minimum of two years' experience in the hospitality industry, with a proven track record of delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues alike.
  • Fluency in English and Chinese, with the ability to communicate effectively with guests from diverse backgrounds.

About The Peninsula Hong Kong:

The Peninsula Hong Kong is a legendary hotel that has been a symbol of luxury and hospitality for over 90 years. Our hotel is a testament to the art of fine living, offering guests a unique blend of tradition and innovation.



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