Luxury Retail Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Sotheby's Full time

About Sotheby's

Sotheby's is a world-renowned destination for art and luxury. Our mission is to provide exceptional art and luxury objects to clients through auctions and buy-now channels. We have a global presence with a network of specialists spanning 40 countries and 70 categories.

The Role

The Luxury Retail Manager is responsible for leading the store team to achieve sales targets, providing exceptional client experience, and building long-lasting relationships with customers. The ideal candidate will have a strong background in luxury retail, excellent communication skills, and the ability to work effectively in a team.

Responsibilities

  • Lead the store team to achieve sales targets and provide exceptional client experience.
  • Build and maintain relationships with high-net-worth clients and identify new business opportunities.
  • Maximize the potential of the cross-category products environment in the store.
  • Lead by example on the floor and act as a Sotheby's Ambassador.
  • Be aware of the surrounding luxury competitive environment and its dynamics.
  • Build a solid database of local and international high-net-worth individuals.

Requirements

  • Minimum 3-5 years of experience in luxury retail management.
  • Experience in new store opening planning and execution.
  • High standards of client services and luxury hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and lead by example.

What We Offer

Sotheby's offers a competitive salary, benefits package, and opportunities for career growth and development. We are committed to making our industries more inclusive, sustainable, and collaborative.



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