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Luxury Fragrance Retail Associate

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Jo Malone London Full time
Join a dynamic team as a Luxury Fragrance Retail Associate at Jo Malone London in New Town Plaza

Company Overview

At Jo Malone London, we are dedicated to providing exceptional customer experiences and creating a unique shopping environment that showcases our luxurious fragrances. As a Luxury Fragrance Retail Associate, you will play a vital role in delivering outstanding customer service and driving sales in our New Town Plaza store.

Job Description

As a Luxury Fragrance Retail Associate, your primary responsibility will be to provide customers with an exceptional shopping experience, showcasing our luxurious fragrances and ensuring that they depart the store satisfied with their purchases. Your role will involve:

  • Product Sales:

• Answering customer inquiries and providing expert advice on our fragrances

• Making product recommendations based on customer preferences and needs

• Processing sales transactions and handling customer payments

  • Store Operations:

• Maintaining a clean and organized store environment, including the sales floor, stockroom, and customer areas

• Restocking shelves and replenishing inventory as needed

• Participating in visual merchandising and store displays

• Inventory Management:

• Counting and reconciling inventory on a regular basis

• Reporting any discrepancies or issues to management

• Assisting with stockroom organization and maintenance

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • Previous Retail Experience:

• At least 1 year of experience in a retail environment, preferably in the fragrance or cosmetics industry

  • Knowledge and Skills:

• Basic knowledge of fragrances and perfume

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Strong product knowledge and ability to make recommendations based on customer preferences

  • Language Proficiency:

• Fluent Cantonese, Mandarin, and English language skills, both written and spoken

Benefits

As a Luxury Fragrance Retail Associate, you will enjoy a range of benefits, including:

  • Competitive Salary:

• An estimated salary of HKD $35,000 - HKD $45,000 per month, based on experience and qualifications

  • Opportunities for Advancement:

• Opportunities for career growth and advancement within the company

• Professional development and training opportunities

  • Work-Life Balance:

• A supportive and dynamic work environment that prioritizes work-life balance

• Flexible scheduling and opportunities for overtime pay

Job Type: Retail - Store

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 240634

Language: en