Luxury Retail Ambassador
1 month ago
About Sotheby's
Sotheby's is a world-renowned destination for art and luxury, established in 1744. Our mission is to provide unparalleled access to exceptional art and luxury objects through auctions and buy-now channels. We strive to make our industries more inclusive, sustainable, and collaborative.
The Role
As a key member of our team, you will be responsible for achieving sales targets and developing a portfolio of local and international clients. You will deliver a seamless and luxurious experience for every client, leveraging your expertise and hospitality skills to build strong relationships.
Key Responsibilities
- Co-lead the sales team and support the Salon Manager in achieving sales targets
- Provide exceptional client service, offering customized advisory and ultra-luxury hospitality services
- Cultivate new and existing client relationships through retail excellence and CRM initiatives
- Partner with the Boutique Manager to develop event plans and support daily operations
- Demonstrate a thorough understanding of security and compliance policies
Ideal Experience and Competencies
- Minimum 3-5 years of sales experience in luxury retail or hospitality
- Experience in new store openings and high-end sales environments
- Strong attention to detail, excellent communication skills, and a customer-oriented approach
- Fluency in Cantonese and Mandarin, with very good proficiency in English
Join our team and be part of a dynamic and inclusive environment where you can grow and thrive.
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