Luxury Retail Sales Professional
1 month ago
Job Opportunity in Global Luxury Retail
We are seeking a skilled sales professional to join our team at Projob21 Ltd. based in Shanghai.
About the Role
- Deliver exceptional customer service to high-end clients in GBA markets, ensuring their needs are met and exceeded.
- Provide timely and quality support to all incoming enquiries, resolving issues efficiently and effectively.
- Conduct thorough evaluations of complaint cases, taking a customer-centric approach to ensure complete satisfaction.
- Prepare detailed reports on performance metrics, highlighting areas for improvement and progress made.
- PARTICIPATE IN AD-HOC PROJECTS UPON REQUEST TO SUPPORT TEAM EFFORTS AND DRIVE BUSINESS GROWTH.
Requirements
- University graduate with 3+ years of experience in customer-facing roles within international luxury retail, hotels, e-commerce, or similar industries.
- A people-oriented individual with strong interpersonal and communication skills, fluent in English and Cantonese.
Compensation Package
The estimated annual salary for this position is approximately $40,000-$60,000 depending on qualifications and experience. In addition to a competitive salary, we offer a comprehensive benefits package including health insurance, retirement plans, and opportunities for career growth and development.
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