High-End Luxury Sales Advisor

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Sotheby's Full time

About Sotheby's

Sotheby's is a global leader in the art and luxury market, connecting buyers and sellers of exceptional items through auctions, private sales, and e-commerce platforms. Our extensive network of specialists spans 40 countries and 70 categories, ensuring a seamless and personalized experience for our clients.

The Role

We are seeking a seasoned sales professional to join our team as a Client Advisor for Luxury Handbags and Accessories. The successful candidate will be responsible for achieving sales targets, developing a portfolio of local and international clients, and providing exceptional customer service.

Key Responsibilities

  1. Achieve and/or exceed monthly and annual sales targets while contributing to the boutique's overall goal.
  2. Ensure an outstanding and consistent client experience by providing customized advisory, product expertise, and ultra-luxury hospitality services.
  3. Cultivate new and existing client relationships through exceptional retail experience, appropriate follow-up, and CRM initiatives.
  4. Partner with the boutique manager and local marketing team to develop event support plans.
  5. Assist in providing retail excellence in daily operations, including floor management, visual merchandising, inventory control, and opening/closing duties.

Ideal Experience & Competencies

  • Minimum 2-5 years of sales experience in luxury retail or hospitality.
  • Experience in new store openings.
  • High standards of client services and luxury hospitality.
  • Ability to engage, network, and sell to high-net-worth individuals.
  • General knowledge of luxury products or luxury handbags and accessories.
  • Strong attention to detail, with the ability to handle multiple tasks simultaneously with accuracy.
  • Customer-oriented, collaborative spirit, and excellent communication skills.
  • Able to work retail hours, including weekends.
  • MS Office and computer literacy.
  • Fluent in Cantonese and Mandarin, with very good proficiency in English, and any other language skills a plus.


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