Luxury Sales Consultant for High-End Handbags and Accessories

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Sotheby's Full time

About Sotheby's

We are the world's premier destination for art and luxury, established in 1744. Our global marketplace is supported by a leading technology platform and a network of specialists spanning 40 countries and 70 categories.

The Role

As an Ambassador of Sotheby's, you will be responsible for achieving sales targets defined by management and developing a portfolio of local and international clients. You will ensure a seamless luxurious experience through memorable storytelling, product expertise, and state-of-the-art retail hospitality.

Responsibilities:

  • Achieve monthly and annual individual sales targets while contributing to the boutique overall goal.
  • Provide customized advisory services according to client needs, solid expertise, and ultra-luxury hospitality services.
  • Cultivate new and existing client relationships through exceptional retail experience, follow-up, and CRM initiatives.
  • Capture client data for retention purposes, loyalty, and long-term relationship building.
  • Partner with the boutique manager to develop a plan to support events.
  • Assist the boutique manager in providing retail excellence in daily operations: floor management, visual merchandising, inventory control, opening & closing duties.
  • Demonstrate a thorough understanding of security and compliance policies and provide support to other Client Advisors when needed.

Ideal Experience & Competencies:

  • Minimum 2-5 years of sales experience in luxury retail or hospitality.
  • Experience in new store openings.
  • High standards of client services and luxury hospitality.
  • Familiarity with HNWI and UHNWI consumer behavior.
  • General knowledge of luxury products or handbags & accessories.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy.
  • Customer-oriented, collaborative spirit, and excellent communication skills.
  • Able to work retail hours including weekends.
  • MS Office and computer literacy.
  • Fluent in Cantonese and Mandarin, very good proficiency in English, any other language skills a plus.

Estimated Salary: $80,000 - $120,000 per year.



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