Luxury Sales Consultant for High-End Handbags and Accessories
3 days ago
About Sotheby's
We are the world's premier destination for art and luxury, established in 1744. Our global marketplace is supported by a leading technology platform and a network of specialists spanning 40 countries and 70 categories.
The Role
As an Ambassador of Sotheby's, you will be responsible for achieving sales targets defined by management and developing a portfolio of local and international clients. You will ensure a seamless luxurious experience through memorable storytelling, product expertise, and state-of-the-art retail hospitality.
Responsibilities:
- Achieve monthly and annual individual sales targets while contributing to the boutique overall goal.
- Provide customized advisory services according to client needs, solid expertise, and ultra-luxury hospitality services.
- Cultivate new and existing client relationships through exceptional retail experience, follow-up, and CRM initiatives.
- Capture client data for retention purposes, loyalty, and long-term relationship building.
- Partner with the boutique manager to develop a plan to support events.
- Assist the boutique manager in providing retail excellence in daily operations: floor management, visual merchandising, inventory control, opening & closing duties.
- Demonstrate a thorough understanding of security and compliance policies and provide support to other Client Advisors when needed.
Ideal Experience & Competencies:
- Minimum 2-5 years of sales experience in luxury retail or hospitality.
- Experience in new store openings.
- High standards of client services and luxury hospitality.
- Familiarity with HNWI and UHNWI consumer behavior.
- General knowledge of luxury products or handbags & accessories.
- Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy.
- Customer-oriented, collaborative spirit, and excellent communication skills.
- Able to work retail hours including weekends.
- MS Office and computer literacy.
- Fluent in Cantonese and Mandarin, very good proficiency in English, any other language skills a plus.
Estimated Salary: $80,000 - $120,000 per year.
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