Luxury Service Ambassador

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

Job Summary

Rosewood Hong Kong is seeking a highly skilled and experienced Associate Butler to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities

  • Provide personalized service to guests, including check-in and check-out services.
  • Maintain accurate records and follow up on pending services.
  • Assist in implementing departmental standards and procedures.

Requirements

  • Higher Diploma in Hospitality or Tourism management is an advantage.
  • Minimum 1-3 years of relevant experience in a luxury hotel.
  • Proficiency in English, Putonghua and Cantonese is essential.
  • Proven managerial abilities in people management and decision making.
  • High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills.


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