Luxury Service Ambassador
3 weeks ago
Job Summary
Rosewood Hong Kong is seeking a highly skilled and experienced Associate Butler to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.
Key Responsibilities
- Provide personalized service to guests, including check-in and check-out services.
- Maintain accurate records and follow up on pending services.
- Assist in implementing departmental standards and procedures.
Requirements
- Higher Diploma in Hospitality or Tourism management is an advantage.
- Minimum 1-3 years of relevant experience in a luxury hotel.
- Proficiency in English, Putonghua and Cantonese is essential.
- Proven managerial abilities in people management and decision making.
- High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills.
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