Customer Service Professional

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

King Deux Search & Consulting, a specialised executive search firm, offers bespoke talent solutions across financial services and commerce.

We are committed to finding the right opportunity for our candidates and leaving a legacy that lives on beyond the hiring process.

Learn more about our clients and industry news at careers-page.com/kingdeux

About Your Company
  • Luxury Retail Shopping Mall
  • Fast-paced and dynamic environment
  • Customer Service Excellence
Benefits
  • 5 days working; 8 hours work shifts
  • No OT
  • Inclusive Medical and Insurance plans (Dependent)
Responsibilities:
  • Handle inbound calls from customers and vendors, providing exceptional customer service
  • Update information database and consolidate reports
  • Perform administrative and ad-hoc duties as assigned
Qualifications
  • Associate Degree and High Diploma or above
  • Experience in property management or hospitality industry preferred, especially in report centre or control room
  • Excellent communication and interpersonal skills with good telephone manner and customer focus
  • Proven experience in a customer service role, preferably in a hotline or call centre environment
  • Proficiency in MS applications (Word, Excel, and Chinese Word Processing)
  • Good command of written and spoken English and Chinese (including Putonghua)
Estimated Salary: $45,000 - $55,000 per annum

Apply directly to King Deux Search & Consulting. If you know someone who might be interested, please share this job with them. Only shortlisted applicants will be contacted.



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