Customer Service Professional, Insurance Operations

The successful candidate will be responsible for handling various customer service functions through inbound and outbound regulated activities.Key Responsibilities:Preauthorize customer requests and healthcare provider communications, ensuring timely follow-up and accurate record keeping.Collaborate with internal teams, including billing and claims, to...

The Customer Service Professional will be responsible for delivering exceptional customer experiences through various regulated activities. The ideal candidate will be analytical-minded, dedicated, and customer-focused, with a strong desire for development in the insurance field.Key Responsibilities: Handle preauthorization requests from customers and...

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business, dedicated to making the insurance journey simpler, faster and smoother for its customers.The company is focused on delivering innovative insurance solutions and easy-to-understand products, supported by digital technology. Through its...

AIA International Limited seeks a dedicated Senior Insurance Service Professional to provide exceptional customer service and group policy administration services to our esteemed clients.About the RoleThis is an exciting opportunity for a results-driven professional to join our team and contribute to our mission of helping customers live Healthier, Longer,...

About HSBCHSBC is a world-class institution dedicated to delivering on promises made to our clients. As a leading global bank, we offer a wide variety of life insurance products and services throughout the Asia-Pacific region.Career OpportunitiesWe are seeking a high-calibre professional to join our team as a Manager Customer Service in our Insurance...

Job ResponsibilitiesDeliver exceptional customer service to Bupa's VIP clients, ensuring timely and professional interactions.Effectively address customer inquiries, resolving issues and maintaining high-quality service standards.Build and maintain strong relationships with customers through regular courtesy calls, enhancing customer satisfaction.Collect,...

Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Zurich Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email inquiries.Key ResponsibilitiesProvide professional customer service to customers in a timely and...

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

At Prudential, we are committed to delivering exceptional customer service and protecting our customers' futures. As a Service Professional, you will be the face of our company, providing best-in-class service to our customers via hotline. Your primary responsibility will be to handle and resolve customer enquiries and requests on life and health insurance...

Job DescriptionAs a key member of our team, you will play a crucial role in delivering exceptional customer service and driving sales growth for Prudential's General Insurance Personal Lines products.Key Responsibilities: Handle customer and agent enquiries across various channels, including electronic platforms, inbound and outbound calls, and walk-in...

At Zurich Insurance Company, we are seeking a Customer Service Delivery Expert to join our team in Hong Kong. In this role, you will be responsible for providing professional customer service to enquiries on products/policies/claims of General Insurance by phone and/or email.About the JobThe successful candidate will maintain our high standards of customer...

About the RoleAs a Life Insurance Operations Specialist at Zurich Insurance Company, you will play a key role in implementing and enhancing life insurance solutions. Your primary responsibility will be to analyze business requirements and ensure timely delivery of projects.Key ResponsibilitiesAnalyze business requirements and develop project plans to meet...

Role OverviewAIA International Limited seeks an experienced Insurance Customer Service Specialist to join our team. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in the operation process.About the RoleHandle customer enquiries and complaints regarding all activities in Operation process such as...

Job DescriptionThis is a dynamic role within Prudential plc, where you will play a pivotal part in delivering exceptional customer service.Responsibilities:Provide expert information to customers regarding insurance products and services by referring to operation systems, guidelines, digitalization, and applications.Respond promptly and professionally to...

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a pioneering pan-Asian life insurance business with a strong presence in 10 markets, serving over 13 million customers. Established in 2013, our company is dedicated to revolutionizing the way people perceive insurance.Job DescriptionKey Responsibilities:Strategic Roadmap Leadership:...

About the RoleWe are seeking a highly skilled Insurance Customer Service Ambassador to join our team at Blue Cross. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and building strong relationships with clients.As an Insurance Customer Service Ambassador, you will be responsible for handling...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on the business. In this role, you'll deliver exceptional...

Company OverviewHang Seng Bank is committed to delivering exceptional service excellence, leveraging the skills and expertise of its people to drive performance and customer satisfaction.About the RoleWe are seeking a highly skilled Senior Customer Service Officer to join our Phone Banking team. As a key member of the team, you will be responsible for...

Prudential plc is a leading life insurance and financial services group that strives to be partners for every life and protectors for every future. Our purpose drives everything we do by fostering a culture of diversity, inclusion, and growth. We empower our employees to excel in their roles and make a meaningful impact on the business.This role will play a...