Customer Experience Coordinator

About Classy Wheeler LimitedWe are a high-end luxury retail group carrying over a hundred brands in fashion & beauty.Job OverviewThis role will be responsible for developing and executing strategic customer communications plans to support key drivers and marketing programs, driving traffic and sales both in-store and online.Key ResponsibilitiesDevelop...

Job OverviewWe are seeking a highly skilled Customer Services Manager to lead our team in providing exceptional service to our clients. The ideal candidate will have a strong background in customer service, excellent leadership skills, and the ability to motivate staff.Key ResponsibilitiesLead the Customer Service Team in ensuring efficient and quality...

Customer Experience LiaisonAt ITPro2 Limited, we're seeking a skilled Customer Experience Liaison to coordinate between our CXOs and technical teams.This role involves monitoring and analyzing data related to customer behavior and CXO engagement. By spearheading initiatives to improve client satisfaction and retention, you'll play a critical part in driving...

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

About the PositionThe Venue Experience Coordinator will play a key role in ensuring that guests have a world-class experience at Kai Tak Sports Park.Key Responsibilities:Guest Service Delivery: Ensure that guests receive exceptional service during events.Event Planning: Collaborate with the Manager - Guest Services to plan and execute events.Training:...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

Key ResponsibilitiesCustomer Service Policy Development: Formulate and improve customer service policies for ToC customers, ensuring alignment with market dynamics and customer needs.Service Process Optimization: Optimize service processes and customer experience design for ToC business, identifying areas for improvement and implementing changes.Customer...

FWD Insurance seeks a seasoned leader to helm its customer operations. As Head of Customer Experience, you will drive strategy and innovation in risk management and claims processing.Key ResponsibilitiesDevelop and implement market-leading strategies for underwriting and claims enhancement using data-driven insights and customer feedback.Ensure alignment...

Customer Care/e-commerce Associate, Global Luxury RetailAbout Our RoleWe are seeking a skilled Customer Experience Professional to join our e-commerce and client services team based in Shanghai. This is an exciting opportunity to represent one of the world's leading luxury brands.Key ResponsibilitiesDeliver exceptional customer service to VIP clients in the...

EVISU Group is seeking an Employee Experience Coordinator to join our team. In this role, you will be responsible for creating a positive and inclusive work environment for employees across APAC regions.You will coordinate employee onboarding and offboarding processes, including contract preparation, new joiner orientation, final payment calculation, and...

Role OverviewA Customer Experience Specialist is required to lead the development of CRM programs and campaign management, ensuring database quality and performance monitoring. This role involves optimizing current CRM reporting, focusing on ROI, and sharing insights with all functions.The ideal candidate will have 8 years of experience in CRM competency,...

Job RequirementsTo succeed in this role, you must have strong leadership and management skills, with a proven track record of driving business growth and profitability. You should also possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.Compensation PackageThe successful...

Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments. Assist in organizing store animations and activities e.g., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence (SEV...

As an Operations and Service Manager at HSBC, you will have the opportunity to make a real impact on our customers' lives. You will be responsible for managing and processing servicing requests for HSBC customers, using your knowledge of products, processes, and procedures to address customer needs.About Our TeamWe are a dynamic and supportive team that is...

Do you have a passion for delivering world-class customer experiences?About Our CompanyClassy Wheeler Limited is a prominent player in Hong Kong's IT and telecoms sectors.Job Details:Maintain the overall stability of our IT systems and networks.Supply premium technical assistance to both internal personnel and external clients.Conduct regular inspections to...

Job OverviewWe are seeking a Customer Service Coordinator to provide efficient general service support and handle customers' daily enquiries in a responsive and customer-oriented manner.About the RoleThis role is responsible for providing operation supports to facilitate team business and coordinating with various counterparties to ensure customer...

Company OverviewThe Bank of China is committed to delivering exceptional service experiences that meet the evolving needs of our customers. Our goal is to foster a customer-centric culture that drives business growth and profitability.Job SummaryThis is an exciting opportunity for a skilled Quality Assurance professional to join our team and shape our...

Job OverviewWe are seeking an experienced Customer Service Product Lead to join our team at Zeal Holdings Limited. The ideal candidate will have a proven track record in developing and implementing online and AI-driven customer service products.Main Responsibilities:Develop and Implement Product StrategiesDesign comprehensive product solutions that...

Job DescriptionWe are seeking a highly motivated and passionate Client Relationship Management (CRM) Intern to join our Global CRM Engagement team. This is an exciting opportunity to gain hands-on experience in customer journeys, digital product, and content design across CRM channels leveraging data insights.This role involves working closely and...

Our Vision for Seamless Customer ExperiencesAt LOJEL, we're committed to empowering life's journeys with innovative, sustainable carry essentials that offer transformative experiences. We believe in the importance of connection and community, and our vision is to inspire mindful travel and connections worldwide.We're looking for a Customer Experience Lead to...