Customer Experience Strategist

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

We are looking for a skilled Customer Registration Strategist to join our team at Zeal Holdings Limited.The successful candidate will be responsible for developing and managing products related to customer onboarding, ensuring these products effectively support key processes such as registration, KYC, and deposits.The ideal candidate will have expertise in...

Crypto.com is a leading platform in the fintech industry, constantly seeking innovative solutions to enhance customer experience. We are currently looking for a skilled Customer Retention Strategist to drive our cross-channel communications and support the execution of retention strategies.Key ResponsibilitiesCollaborate with cross-functional teams to...

Company OverviewThe Bank of China is committed to delivering exceptional service experiences that meet the evolving needs of our customers. Our goal is to foster a customer-centric culture that drives business growth and profitability.Job SummaryThis is an exciting opportunity for a skilled Quality Assurance professional to join our team and shape our...

About the RoleWe are seeking a highly skilled and innovative Customer Data Platform (CDP) Growth Strategist to join our robust team. Reporting directly to the CRM Martech & Projects Director, the successful candidate will play a critical role in executing our CDP strategies from business requirements, through staging, and to final implementation.As a key...

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed.About the RoleWe're looking for a Project Manager to help drive the adoption and enablement of customer's investment in their MarTech platform and manage day-to-day operational aspects of project scopes.Job Description:OverviewThe...

Sustainability Business StrategistClimind Limited is a pioneering AI-powered climate data platform that provides businesses with science-based climate action guidance.As a Sustainability Business Strategist, you will play a key role in driving business growth through strategic consulting, customer development, and climate-related project management.Key...

Job DescriptionWe are seeking a highly skilled Product Strategist to join our team at Classy Wheeler Limited. The ideal candidate will be responsible for developing and executing product roadmaps for HVAC controls and Smart Home products.The successful candidate will have 5+ years of experience in product development and/or product management, preferably in...

Customer Care/e-commerce Associate, Global Luxury RetailAbout Our RoleWe are seeking a skilled Customer Experience Professional to join our e-commerce and client services team based in Shanghai. This is an exciting opportunity to represent one of the world's leading luxury brands.Key ResponsibilitiesDeliver exceptional customer service to VIP clients in the...

Career Opportunity - Customer Experience CoordinatorThe Langham, Hong Kong is seeking a highly skilled and experienced Customer Experience Coordinator to join our team. As a key member of our Concierge team, you will play a crucial role in delivering exceptional guest experiences.Your Key Responsibilities:Coordinate and implement customer experience...

Role OverviewA Customer Experience Specialist is required to lead the development of CRM programs and campaign management, ensuring database quality and performance monitoring. This role involves optimizing current CRM reporting, focusing on ROI, and sharing insights with all functions.The ideal candidate will have 8 years of experience in CRM competency,...

Job OverviewWe are seeking a highly skilled Customer Services Manager to lead our team in providing exceptional service to our clients. The ideal candidate will have a strong background in customer service, excellent leadership skills, and the ability to motivate staff.Key ResponsibilitiesLead the Customer Service Team in ensuring efficient and quality...

Job DescriptionThis Data-Driven Business Strategist role requires an individual who can develop and optimise current CRM reporting, put a strong focus on ROI, and develop tests and learn with an action-driven objective. The ideal candidate will have strategic thinking to navigate market changes effectively and be skilled in using Google Analytics and Tableau...

About the RoleAs a Cloud Development Strategist, you will play a key role in helping customers understand the technical value of Alibaba Cloud's products, conveying competitive advantages, and explaining product solutions.

Do you have a passion for delivering world-class customer experiences?About Our CompanyClassy Wheeler Limited is a prominent player in Hong Kong's IT and telecoms sectors.Job Details:Maintain the overall stability of our IT systems and networks.Supply premium technical assistance to both internal personnel and external clients.Conduct regular inspections to...

Business Development StrategistWe are seeking an experienced Business Development Strategist to join our team at gategroup, a leading airline catering and food solutions provider. As a key member of our team, you will play a crucial role in shaping and executing our growth strategy across the Asia Pacific region.Key Responsibilities:Develop and implement...

Job Overview: As a Cloud Solutions Strategist at Classy Wheeler ICT Limited, you will play a key role in engaging with clients to understand their needs and develop customized solutions using cloud platforms. The successful candidate will have strong knowledge of cloud infrastructure technologies and be able to design and implement complex technical...

RequirementsBachelor's degree in Statistics, Marketing, Business Administration, Economics, Psychology, Social Sciences, or SociologyMinimum 5 years of experience working with large datasets and analytical projectsProven track record of delivering high-quality insights that drive business growthIn this role, you will have the opportunity to work closely with...

Key ResponsibilitiesDeliver exceptional customer service by anticipating and meeting the needs of our passengers.Maintain the cleanliness and organization of the lounge area, including restocking service counters and ensuring seating areas are tidy.Conduct quality control and quality audit activities to ensure our standards are consistently met.Support your...

Aspire Lifestyles is a premium concierge and affluent service provider offering exceptional experiences to customers.We are seeking a skilled Lifestyle Concierge / Customer Service Representative to join our team. This role involves developing strong relationships with clients, providing innovative solutions, and ensuring seamless customer...