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Personalized Customer Experience Specialist

1 week ago

Hong Kong Island, Hong Kong SAR China Aspire Lifestyles Full time

Aspire Lifestyles is a premium concierge and affluent service provider offering exceptional experiences to customers.

We are seeking a skilled Lifestyle Concierge / Customer Service Representative to join our team. This role involves developing strong relationships with clients, providing innovative solutions, and ensuring seamless customer interactions.

Responsibilities:

  • Deliver personalized experiences for clients
  • Maintain positive relationships through effective communication
  • Provide expert advice on travel and lifestyle-related matters
  • Consult with clients to understand their needs and preferences

Requirements:

  • Certificate or Diploma in Mass Communication, Business Studies, Tourism, or related fields
  • Minimum 2+ years of customer service experience
  • Concierge/Tourism/Travel/Travel Agency industry experience an added advantage
  • Omnichannel work experience (phone, email, chat)
  • Fresh graduates welcome
  • Immediate availability preferred