Business Partner Support Officer

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

Key Responsibilities:

· Manage incoming inquiries from Business Partners.

· Generate quotations for Business Partners.

· Deliver exceptional service and prompt assistance to Business Partners.

· Independently address ad hoc requests.

· Provide sales support to the team.

Your Qualifications:

· Diploma or Higher Diploma in any field.

· Experience in the insurance sector and/or customer service roles is preferred.

· Solid background in customer service is advantageous.

· Strong interpersonal skills, self-driven, independent, and well-organized.

· Proficiency in Cantonese, English, and/or Putonghua.

About AXA:

Our Commitment to Customers

As a leading global insurer, our mission is to support human progress by safeguarding what matters most.

Protection is central to our operations, enabling individuals, businesses, and communities to flourish. AXA has consistently been at the forefront, driving innovation and entrepreneurship to promote progress in all its forms. Our mission reflects our foundational values. From the beginning, AXA has dedicated itself to being a force for collective good. Through initiatives like AXA Hearts In Action and our efforts in prevention with the AXA Research Fund, we have always been responsive to our social responsibilities as an insurer, aiming to enhance understanding of risks and ensure superior protection.

About AXA Hong Kong and Macau:

AXA Hong Kong and Macau is part of the AXA Group, a prominent global insurer operating in 54 markets and serving 105 million customers worldwide.

We are one of the most versatile insurers, providing integrated solutions across Life, Health, and General Insurance, striving to be the insurance and holistic wellness partner for individuals, businesses, and the community.

Our commitment to service excellence is driven by continuous product innovation and enhancing customer experiences, achieved through actively engaging with our customers and embracing technology and digital transformation.

We take our responsibility seriously to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the critical need for mental health through various products and services. For instance, the Mind Charger feature on our holistic wellness platform 'AXA BetterMe', accessible via our mobile app Emma by AXA, is available not only to our customers but also to the wider community. We will continue to promote social progress through our product offerings and community investments to support the sustainable development of Hong Kong and Macau.

AXA is an equal opportunity employer. We are dedicated to fostering Diversity and Inclusion (D&I) by cultivating a workplace where all employees are treated with dignity and respect, and where individual differences are valued. We welcome diverse profiles to join our large family and work together to build an inclusive culture that allows everyone to reach their full potential.

What We Provide:

We offer excellent career opportunities and a competitive remuneration package for the right candidates.



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