Business Partner Support Officer

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Aegon Full time

About the Role

We are seeking a highly motivated and organized Business Partner Support Officer to join our team at Aegon Asia. As a Business Partner Support Officer, you will play a critical role in ensuring the smooth onboarding and maintenance of distributors and producers, as well as handling change of servicing agent requests and providing support to file maintenance functions.

Key Responsibilities

  • Ensure accurate records in our system for distributor and producer onboarding, termination, and maintenance.
  • Handle change of servicing agent requests and maintain accurate records in our system.
  • Provide support to file maintenance functions, including scanning of policy documents.
  • Support ad hoc projects as needed.
  • Provide backup support to other customer services functions when necessary.

Requirements

  • Diploma or equivalent qualification.
  • Excellent command of spoken and written English and Chinese.
  • One or two years of working experience is preferred, but fresh graduates are also welcome.
  • Self-motivated, well-organized, and detail-oriented.
  • Proficiency in MS Office, especially Excel and Word.
  • Basic understanding of insurance operations in agency/brokerage support.
  • Strong analytical, problem-solving, communication, and interpersonal skills.
  • Excellent interpersonal and collaboration skills.

What We Offer

Aegon Asia is an equal opportunity employer and provides a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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