Senior Sales Executive

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

A Career with Hang Seng Bank

Hang Seng is committed to delivering exceptional customer experiences. Our top talent is essential to our success, and we provide a dynamic working environment, opportunities for growth, and competitive compensation packages to attract high-calibre professionals.

Retail Distribution – Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. With over 270 branches and service outlets, including around 60 Prestige Banking Centres, we serve a significant portion of the adult population, offering a diverse range of products.

The branch placement is subject to the final decision by RSS Management. We are seeking a high-calibre professional to join our branch network as a Platform Sales Manager.

Key Responsibilities

  • Develop and execute localized sales and marketing strategies for the platform sales team, driving them to achieve assigned KPIs and enhance service quality and productivity.
  • Identify potential customers and nurture them into Prestige Banking customers, maximising customer loyalty and satisfaction.
  • Collaborate with the District Branch Manager to develop and enhance the capabilities and professionalism of the sales staff, providing coaching and support as needed.
  • Obtain customer feedback and handle complaints in a professional manner.
  • Organise promotional activities to acquire new business.
  • Stay up-to-date with the latest compliance requirements and recommend remedial actions when necessary.

Requirements

  • University degree in a related field.
  • At least 6 years of sales experience in the banking industry.
  • Strong leadership and coaching abilities.
  • Sound judgment and strategic planning skills.
  • Customer-centric mindset and ability to manage complex interactions effectively.
  • Able to inspire others to achieve their goals and ambitions in various situations.
  • Strong situational awareness, desire to learn, and ability to work in an Agile environment.
  • Resilience to stress, ability to unlock full potential, and prepare for the future of work.
  • Fluency in spoken and written Chinese and English.
  • Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.

Visit our website to learn more about our career opportunities and receive the latest information about Hang Seng Hong Kong.

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