Senior CRM Professional, Customer Acquisition

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time
About FWD Insurance

FWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our company was established in 2013 and is focused on changing the way people feel about insurance.

We are committed to delivering innovative propositions, easy-to-understand products, and a simpler insurance experience. Our customer-led and digitally enabled approach aims to drive business growth through data-driven insights and creative marketing solutions.

We are seeking a Senior CRM Professional, Customer Acquisition to join our team. In this role, you will be responsible for maximizing the use of data, reviewing customer behavior analysis, and monitoring campaign performances to drive leads and sales.

You will also provide CRM analysis and insights on customer behaviors and automate CRM activities. A bachelor's degree and at least 6 years of experience in marketing are required. CRM experience in Salesforce is a plus, as well as proficiency in MS Word, Excel, and PowerPoint. We offer a competitive package, including 5-day work, 20-22 days annual leave, and excellent learning and development opportunities.



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