Hong Kong Mortgage Business Development Professional

21 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction.

Job Description

We are seeking a high-calibre professional to join our team as a Mortgage Relationship Manager. As a key member of our Secured Loans business, you will work closely with our innovative and committed staff to develop and enhance secured loan products that meet the changing needs of customers in a dynamic market environment.

Principal Responsibilities
  • Growth and Acquisition: Grow the Bank's mortgage lending business by acquiring referrals from property agencies / solicitors' firms and participating in on-site sales projects.
  • Mortgage Application Handling: Handle mortgage application documents independently and submit for credit assessment based on the Bank's mortgage guidelines and policies.
  • Relationship Building: Develop and maintain close relationships with property agencies and solicitors' firms.
Requirements
  • Experience: Minimum of two years' experience in mortgage lending business with good contacts at property agencies / developers and solicitors' firms.
  • Service Orientation: Strong service and sales orientation, with good communication and interpersonal skills.
  • Availability: Able to work under pressure and willing to work on Sundays and public holidays.
  • Linguistic Proficiency: Proficiency in both English and Chinese; knowledge of Putonghua an advantage.
  • Customer Centricity: Customer centric mindset and ability to manage complex interactions effectively.
  • Situation Awareness: Shown strong situation awareness, strong desire to learn and able to work in Agile environment.
  • Quality Service Delivery: High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.
  • Career Advancement: Candidate with more experience will be considered as Senior Direct Mortgage Officer or Assistant Direct Mortgage Manager.


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