Strategic Data Insights Manager for CRM Growth

2 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is a leading financial institution committed to service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.

Job Description

We are seeking a high-calibre professional to join our department as a Manager of Data Analytics and CRM (Customer). The ideal candidate will possess strong analytical skills and experience in data-driven decision-making, enabling us to drive business growth through innovative solutions.

Key Responsibilities:
  • Develop and implement a comprehensive data strategy that aligns with business objectives.
  • Collaborate with cross-functional teams to integrate analytics into business processes and decision-making.
  • Design and develop dashboards and reporting tools for performance monitoring.
  • Ensure timely and quality analytics deliverables to satisfy business needs effectively under a dynamic business environment.
Requirements
  • University degree in Data Science, Statistics, Computer Science, or related discipline.
  • Minimum 6 years' experience in data analytics, preferably with focus on customer life cycle management or wealth management in banking industry.
  • Strong knowledge of wealth products and experience with high-net-worth customer segments is a significant plus.
  • Proficiency in data analytics tools (e.g., Big Query, Python) and visualization software (e.g., Tableau, Qlik Sense).
Benefits and Opportunities

As a Manager of Data Analytics and CRM (Customer), you will have the opportunity to work in a dynamic and supportive environment, collaborating with experienced professionals who share your passion for data-driven insights. You will be empowered to make a meaningful impact on our business, driving growth and innovation through strategic data analysis.

Hang Seng Bank Limited offers a competitive compensation package, including salary, benefits, and career development opportunities. If you are a motivated and results-driven individual with a passion for data analytics, we encourage you to apply for this exciting opportunity.



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