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Senior Relationship Account Executive

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Job Summary

We are seeking a highly motivated and experienced Senior Relationship Account Executive to join our team at HKT. As a key member of our Premier customer service team, you will be responsible for promoting and providing personalized quad-play products and services to our VIP customers.

Key Responsibilities

  • Develop and maintain strong relationships with potential and existing accounts to identify customer needs and provide tailored solutions.
  • Drive and achieve assigned business targets and key performance indicators with high quality of service.
  • Monitor account performance and identify opportunities for upselling and cross-selling.
  • Stay up-to-date with industry trends and innovations to provide clients with the latest insights and recommendations.
  • Liaise with external parties on potential partnership and identify business opportunities.
  • Collaborate with internal sales, marketing, and operations team to ensure seamless service delivery.

Requirements

  • Diploma or above in any discipline.
  • At least 3 years' experience in sales and customer service field, preferable in sizable company.
  • Relevant experience in Telesales / Insurance industry would be an advantage.
  • Self-motivated, positive, and customer-oriented manner.
  • Good communication, project management, negotiation, and interpersonal skill.

What We Offer

As a Senior Relationship Account Executive at HKT, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our Premier customer service team. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.