Executive Relationship Builder for High-End Clients
1 month ago
At HKT, we are seeking a seasoned Senior Relationship Account Executive to join our Premier team. As a key member of our sales force, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
About the Role:
- We are looking for a highly motivated and results-driven professional with a proven track record in sales and customer service. You will be responsible for promoting our quad-play products and services to our most valuable customers, building strong relationships, and identifying opportunities for upselling and cross-selling.
- Your primary goal will be to drive revenue growth, achieve assigned business targets, and maintain high levels of customer satisfaction. This will involve staying up-to-date with industry trends, providing personalized solutions, and collaborating closely with internal teams to ensure seamless service delivery.
- To succeed in this role, you will need excellent communication, project management, negotiation, and interpersonal skills. A bachelor's degree and at least 3 years of experience in sales and customer service are required. Relevant experience in Telesales or Insurance would be an advantage.
Key Responsibilities:
- Promote and provide personalized quad-play products and services to HKT's Premier customers
- Develop and maintain strong relationships with potential and existing accounts
- Identify customer needs and provide tailored solutions
- Drive and achieve assigned business targets and key performance indicators
- Monitor account performance and identify opportunities for upselling and cross-selling
- Liaise with external parties on potential partnership and collaborate with internal teams
Benefits and Requirements:
- A competitive salary ranging from HKD 60,000 to HKD 120,000 per month (depending on experience)
- 5-day workweek with shift duty required
- Diploma or above in any discipline
- At least 3 years' experience in sales and customer service field
- Relevant experience in Telesales / Insurance industry would be an advantage
- Self-motivated, positive, and customer-oriented manner
- Good communication, project management, negotiation, and interpersonal skill
About HKT:
HKT is a leading telecommunications company in Hong Kong, committed to providing innovative and reliable services to our customers. We value our employees and offer a dynamic and supportive work environment. If you are a driven and customer-focused professional looking for a new challenge, please submit your application today
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