Senior Client Relationship Manager
4 weeks ago
We are seeking a highly skilled Senior Client Relationship Manager to join our Professional Services team at HKT.
Job DescriptionThis is a unique opportunity to leverage your technical expertise and project management skills to establish and maintain strong relationships with our clients. As a key member of our team, you will be responsible for driving project delivery, providing technical guidance, and identifying opportunities for growth and upsell.
Key Responsibilities:
- Establish and maintain client relationships throughout the project lifecycle
- Collaborate with clients to gather project requirements and develop project plans
- Lead end-to-end project management activities, including project planning, execution, monitoring, and delivery
- Provide technical guidance and recommendations to clients to ensure optimal utilization of professional services
- Identify opportunities for account growth and collaborate with the sales team to drive upsell and cross-sell professional services
Requirements
- Bachelor's degree in a relevant field or equivalent practical experience
- At least 3 years of experience as a Technical Account Manager or in a similar client-facing role in professional services
- Strong technical knowledge in network infrastructure, cloud computing (AWS, Azure, GCP), operating systems (Windows, Linux, macOS), IT security, and IT infrastructure
- Proven experience in successfully managing and delivering professional services projects
- Proficient in project management methodologies, tools, and best practices
What We Offer
- A competitive salary range of HKD 600,000 - HKD 800,000 per annum
- A dynamic and supportive work environment with opportunities for growth and development
- A comprehensive benefits package, including medical insurance, annual leave, and training opportunities
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