Senior Client Relationship Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time
About the Role

We are seeking a highly skilled Senior Client Relationship Manager to join our Professional Services team at HKT.

Job Description

This is a unique opportunity to leverage your technical expertise and project management skills to establish and maintain strong relationships with our clients. As a key member of our team, you will be responsible for driving project delivery, providing technical guidance, and identifying opportunities for growth and upsell.

Key Responsibilities:

  • Establish and maintain client relationships throughout the project lifecycle
  • Collaborate with clients to gather project requirements and develop project plans
  • Lead end-to-end project management activities, including project planning, execution, monitoring, and delivery
  • Provide technical guidance and recommendations to clients to ensure optimal utilization of professional services
  • Identify opportunities for account growth and collaborate with the sales team to drive upsell and cross-sell professional services

Requirements

  • Bachelor's degree in a relevant field or equivalent practical experience
  • At least 3 years of experience as a Technical Account Manager or in a similar client-facing role in professional services
  • Strong technical knowledge in network infrastructure, cloud computing (AWS, Azure, GCP), operating systems (Windows, Linux, macOS), IT security, and IT infrastructure
  • Proven experience in successfully managing and delivering professional services projects
  • Proficient in project management methodologies, tools, and best practices

What We Offer

  • A competitive salary range of HKD 600,000 - HKD 800,000 per annum
  • A dynamic and supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including medical insurance, annual leave, and training opportunities


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