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Mortgage Relationship Manager
1 month ago
A Career with Hang Seng Bank
Hang Seng Bank Limited is committed to delivering exceptional service and excellence in all aspects of our business. We are seeking a high-calibre professional to join our team as a Mortgage Relationship Manager.
Key Responsibilities- Grow the Bank's mortgage lending business by acquiring referrals from property agencies and solicitors' firms, and participating in on-site sales projects.
- Handle mortgage application documents independently and submit for credit assessment based on the Bank's mortgage guidelines and policies.
- Develop and maintain close relationships with property agencies and solicitors' firms.
- Minimum of two years' experience in mortgage lending business with good contacts at property agencies/developers and solicitors' firms.
- Strong service and sales orientation, with good communication and interpersonal skills.
- Able to work under pressure and willingness to work on Sundays and public holidays.
- Proficiency in both English and Chinese; knowledge of Putonghua an advantage.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Shown strong situation awareness, strong desire to learn, and able to work in an Agile environment.
- High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers.
- Candidate with more experience will be considered as Senior Direct Mortgage Officer or Assistant Direct Mortgage Manager.
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