Mortgage Relationship Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Description

A Career with Hang Seng Bank

Hang Seng Bank Limited is committed to delivering exceptional service and excellence in all aspects of our business. We are seeking a high-calibre professional to join our team as a Mortgage Relationship Manager.

Key Responsibilities
  • Grow the Bank's mortgage lending business by acquiring referrals from property agencies and solicitors' firms, and participating in on-site sales projects.
  • Handle mortgage application documents independently and submit for credit assessment based on the Bank's mortgage guidelines and policies.
  • Develop and maintain close relationships with property agencies and solicitors' firms.
Requirements
  • Minimum of two years' experience in mortgage lending business with good contacts at property agencies/developers and solicitors' firms.
  • Strong service and sales orientation, with good communication and interpersonal skills.
  • Able to work under pressure and willingness to work on Sundays and public holidays.
  • Proficiency in both English and Chinese; knowledge of Putonghua an advantage.
  • Customer-centric mindset and ability to manage complex interactions effectively.
  • Shown strong situation awareness, strong desire to learn, and able to work in an Agile environment.
  • High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers.
  • Candidate with more experience will be considered as Senior Direct Mortgage Officer or Assistant Direct Mortgage Manager.

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