Mortgage Relationship Manager
1 month ago
Hang Seng Bank Limited is committed to delivering exceptional service and excellence in all aspects of our business. We are seeking a high-calibre professional to join our team as a Mortgage Relationship Manager, responsible for growing our mortgage lending business through strategic partnerships and exceptional customer service.
Key Responsibilities:
- Develop and maintain strong relationships with property agencies, solicitors' firms, and other key stakeholders to drive business growth and customer satisfaction.
- Handle mortgage application documents independently, ensuring timely and accurate submission for credit assessment.
- Collaborate with cross-functional teams to design and deliver innovative mortgage products and services that meet the evolving needs of our customers.
Requirements:
- Minimum of two years' experience in mortgage lending or a related field, with a proven track record of success in business development and customer relationship management.
- Strong service and sales orientation, with excellent communication and interpersonal skills.
- Able to work in a fast-paced environment, with a willingness to adapt to changing priorities and deadlines.
- Proficiency in both English and Chinese, with knowledge of Putonghua an advantage.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
About Hang Seng Bank Limited:
Hang Seng Bank Limited is one of the largest banks in Hong Kong, with a strong commitment to service excellence and customer satisfaction. We offer a dynamic working environment, competitive compensation packages, and opportunities for career growth and development.
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